Service Advisor
3 weeks ago
We are seeking an experienced Service Advisor to join our team at Lia Toyota Northampton.
Salary: $65,000 - $125,000 per year based on knowledge and production.
The ideal candidate will have a high school diploma or equivalent, excellent customer service skills, basic computer skills, and a positive attitude. We offer competitive wages, generous benefits, and a safety-conscious work environment.
Responsibilities:
- Oversee the flow of the drive lane to ensure prompt, courteous, and effective service.
- Take ownership of the customer's experience by communicating all repair information and recommendations from the technician to the customer.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure a positive customer experience.
Benefits:
- Medical, dental, and vision insurance
- 401(k) plan with employer match
- Continued education and manufacturer training
- Paid time off
- Paid weekly
- Employer-funded life insurance plan
- Discounts on services and parts
- Employee vehicle purchase plans
- Company-provided uniforms
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Service Advisor
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