Service Department Manager Lead

3 weeks ago


Northampton, Massachusetts, United States The Lia Group Full time
Role Summary: As a Service Department Manager Lead at The Lia Group's CJDR dealership in Northampton, you will be responsible for leading a team of skilled technicians and support staff. Your primary goal will be to ensure seamless customer experiences while driving business growth through effective management of the service department.

Competitive Compensation: Our salary range for this position is between $90,000 and $150,000 per year, with opportunities for bonuses based on individual performance and departmental targets.

About Our Company: With over 40 years of experience in the automotive industry, The Lia Auto Group has established itself as one of the top 100 groups in the country. Our commitment to customer satisfaction and excellence has earned us a reputation as a trusted partner in the community.

Your Key Responsibilities:
- Manage a team of service advisors and technicians to deliver exceptional customer experiences.
- Develop and implement strategies to drive sales growth and revenue increase.
- Oversee budgeting and financial planning for the service department.
- Foster positive working relationships with colleagues and external partners.

We Offer:
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401K plan with employer match.
- Opportunities for professional development and career advancement within our dynamic organization.
- Competitive compensation packages with bonus structures tied to performance.

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