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Fair Hearing Specialist

2 months ago

Bronx, New York, United States City of New York Full time
Job Title: Fair Hearing Specialist

We are seeking a highly skilled and detail-oriented Fair Hearing Specialist to join our team at the City of New York. As a Fair Hearing Specialist, you will play a critical role in ensuring that clients receive fair and timely resolutions to their cases.

Key Responsibilities:
  • Conduct conferences with clients to review and determine the appropriateness of agency actions.
  • Notify clients of conference decisions and ensure that appropriate corrective action is taken.
  • Advise and explain fair hearing processes to clients and their representatives.
  • Prepare electronic fair hearing evidence packets and communicate with fair hearing representatives to ensure completeness.
  • Monitor and review individual system queues to ensure timely completion of work.
  • Provide emergency coverage at other locations within the same region.
Requirements:
  • A four-year high school diploma or its equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting.
  • Excellent communication and writing skills.
  • Knowledge of agency operations and NYS social service policy/procedures.
  • Strong analytical, problem-solving, and time management skills.
Preferred Skills:
  • Knowledge of FHEMS, WMS, POS, NYCWAY, and SEAMS systems.
  • Detail-oriented and able to work in a fast-paced environment.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic team and make a meaningful impact in the lives of clients.
  • Professional development opportunities to enhance your skills and career.

Please note that New York City Residency is not required for this position. If you are interested in this opportunity, please submit your application with a cover letter and resume.