Sales Customer Engagement Expert

5 days ago


Ocean Springs, Mississippi, United States AlienVault Full time
Job Overview

As a Premier Sales Consultant at AT&T, you will be the voice of our company, providing exceptional customer service and sales expertise to drive business growth. With a focus on sales and acquisitions, you will identify upsell opportunities and make recommendations to customers, ensuring they get the most out of our latest technology, services, and offers.

In this role, you will work in a fast-paced, inbound contact environment, handling a high volume of calls, chats, emails, or other types of customer interactions. You will use multiple tools and systems to resolve various service, billing, and payment inquiries, as well as maintain accurate customer records.

The ideal candidate will have call center or customer service experience, with flexibility to work any schedule during hours of operation. Occasional overtime may be required. You will also need to meet specific job assignments that require day, evening, weekend, or holiday hours.

We offer a competitive salary of $51,200 per year, plus commissions up to $36,000 yearly if all sales goals are met. Additional benefits include medical/dental/vision coverage, 401(k) plan, tuition reimbursement program, paid time off, and holidays. We are an equal opportunity employer and provide reasonable accommodations for qualified individuals with disabilities.

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