Reservations Coordinator

1 day ago


Orlando, Florida, United States Holiday Inn Club Vacations Full time
Become a Part of Our Team at Holiday Inn Club Vacations

We are in search of passionate individuals who are dedicated to delivering outstanding experiences for our guests, owners, and fellow team members. If you are someone who brings enthusiasm and a positive attitude to your daily work, we invite you to join our professional team.

Position Overview:

We are seeking a meticulous individual to guarantee exceptional customer service and satisfaction for our marketing package guests. This position entails managing various communication channels such as phone interactions, emails, and processing guest inquiries. Furthermore, you will be tasked with administrative duties and assisting management with special initiatives.

Key Responsibilities:
  • Accurately complete reservation reports
  • Verify booking information across all platforms
  • Foster relationships with business partners
  • Provide inventory booking solutions
  • Support special projects as required

Education and Experience:
High School Diploma or equivalent preferred
Minimum of 2 years experience in a call center environment
Strong written and verbal communication skills
Proficient in Microsoft Word and Excel
Familiarity with the timeshare and hospitality sectors

Qualifications:
Ability to maintain a flexible work schedule
Highly organized and capable of working under pressure
Professional engagement with vendors and hotel groups
Capacity to collaborate effectively with leadership across the organization

Physical Requirements:
Ability to stand, walk, sit, and lift up to 10 lbs

Work Environment:
Comfortable office setting
Flexible scheduling based on operational needs



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