Luxury Service Advisor

1 day ago


Memphis, Tennessee, United States Alfa RomeoMaserati of Memphis Full time

{"title": "Service Advisor", "description": "At Alfa Romeo/Maserati of Memphis, we are seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the delivery of excellent service and satisfaction to all clients. Your primary responsibility will be to effectively communicate with customers to understand their automotive service needs and concerns. You will also provide accurate and detailed information regarding available services and service timeframes, schedule and coordinate service appointments, and assist technicians in identifying and troubleshooting vehicle issues. Additionally, you will deliver exceptional customer service by addressing customer inquiries, resolving any concerns, and ensuring customer satisfaction. You will maintain and update customer records with accurate service details. Requirements include prior experience in a luxury automotive service advisory role, strong knowledge of automotive technologies and systems, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and attention to detail and problem-solving abilities. We offer competitive compensation packages tailored to the candidate's qualifications and experience, as well as comprehensive benefits, including medical coverage, retirement savings plans, and employee discounts. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.", "requirements": ["Prior experience in a luxury automotive service advisory role", "Strong knowledge of automotive technologies and systems", "Excellent communication and interpersonal skills", "Ability to work in a fast-paced environment", "Attention to detail and problem-solving abilities"], "benefits": ["Competitive compensation packages", "Comprehensive benefits", "Medical coverage", "Retirement savings plans", "Employee discounts"]}



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