Customer Service Representative

1 day ago

Memphis, Tennessee, United States Aaron's Full time

Customer Accounts Advisor

Hiring Range $13 to $14:

This role offers a unique opportunity to make a real difference in the lives of others.

Aarons Customer Account Advisors serve as trusted advisors to our customers, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with their experience. As a Customer Account Advisor, you will build strong relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Key Skills for Success

Customer Account Advisors must possess excellent interpersonal and communication skills, be able to connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation, and persuasion skills are necessary to excel in this role.

The Work

  • Attainment and upkeep of customers accounts, including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone.
  • Sell customers on the benefits of timely lease agreement renewal payments.
  • Assist the Customer Account Manager in setting and achieving daily, weekly, and monthly revenue and renewal goals.
  • Assist with merchandise returns and guest deliveries as directed by management.
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily.
  • Load, secure, and protect product in company vehicle.
  • Safely operate company vehicle.
  • Assist the Sales Team as needed.
  • Any reasonable duties requested by management.

Requirements

  • United States at least 21 years old with a valid state Drivers License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States).
  • Ability to work schedule of hours varying from 8 am to 9 pm.
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly.
  • Two years of retail/customer service experience preferred.
  • High School diploma or equivalent preferred.
  • Excellent interpersonal and communication skills.
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively.
  • Proper telephone etiquette.
  • Uphold the Aarons Brand and protect company assets.
  • Maintain a professional appearance.
  • Proficient computer skills.

  • Customer Service Representative

    3 weeks ago

    Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Ewing Moving Service & Storage, Inc.Key Responsibilities:Customer Onboarding: Provide a warm welcome to new customers, ensuring they feel valued and supported throughout their journey with us.Issue Resolution: Effectively troubleshoot and resolve customer...

  • Customer Service Representative

    12 hours ago

    Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full time

    Job OverviewEwing Moving Service & Storage, Inc. is seeking a skilled Customer Service Representative to join our team.Key ResponsibilitiesCustomer SupportProvide exceptional customer service to ensure customer satisfactionRespond to customer inquiries and resolve issues in a timely and professional mannerProduct KnowledgeStay up-to-date on product and...

  • Customer Service Representative

    3 weeks ago

    Memphis, Tennessee, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Domino's Franchise.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Gossett KIA Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeGossett Motors is seeking a professional and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for communicating with customers and employees, answering incoming calls, filing paperwork, and...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Pratt Industries Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Pratt Industries.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely...

  • Customer Service Representative

    1 day ago

    Memphis, Tennessee, United States Domino's Pizza LLC Full time

    About Domino\u0027s Pizza LLCAt Domino\u0027s Pizza LLC, we\u0027re passionate about delivering exceptional customer experiences. We\u0027re seeking a talented Customer Service Representative to join our team.Job DescriptionWe\u0027re looking for a customer-focused individual who can provide top-notch service to our customers. As a Customer Service...

  • Customer Service Representative

    1 day ago

    Memphis, Tennessee, United States Albertsons Full time

    Customer Service RepresentativeAt Albertsons, we're looking for a Customer Service Representative to join our team. As a key member of our front-end team, you'll be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers.Key Responsibilities:Engage with customers, greeting and thanking them for their...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Emerald Technologies Full time

    Customer Service RepresentativeAt Emerald Technologies, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via telephone.Key Responsibilities:Initial contact with clients via telephone to provide...

  • Customer Service Representative

    1 month ago

    Memphis, Tennessee, United States Service Corporation International Full time

    Receptionist Job DescriptionWe are seeking a skilled and compassionate Receptionist to join our team at Service Corporation International. As a Receptionist, you will be the first point of contact for our clients and visitors, providing exceptional customer service and support.Key Responsibilities:Greet and welcome clients and visitors, offering assistance...

  • Customer Service Representative

    2 days ago

    Memphis, Tennessee, United States U-Haul Full time

    Customer Service RepresentativeAre you a people person looking for a rewarding career in customer service? U-Haul is seeking a friendly and motivated Customer Service Representative to join our team!As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys....

  • Customer Service Representative

    3 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys.Responsibilities:Assist customers with U-Haul products and...

  • Customer Service Representative

    24 hours ago

    Memphis, Tennessee, United States Corky's Barbecue Full time

    Job Title: E-Commerce Customer Service Representative Overview: Corky's BBQ is seeking a customer service representative to work on our e-commerce platform. The ideal candidate will have excellent communication skills, attention to detail, and experience working in a fast-paced customer service environment. Responsibilities: • Manage incoming customer...

  • Customer Service Representative

    2 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    Job Title: U-Box Customer Care RepresentativeAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with people and providing excellent customer service? If so, consider joining the U-Haul team as a U-Box Customer Care Representative.Job Summary:We are seeking a highly motivated and customer-focused individual...

  • Customer Service Representative

    3 weeks ago

    Memphis, Tennessee, United States Vaco Full time

    Job Title: Customer Service RepresentativeVaco is seeking an experienced Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Manage customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    3 weeks ago

    Memphis, Tennessee, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States U-Haul Full time

    U-Haul Customer Care Representative Job DescriptionAre you looking for a rewarding career with a company that values its employees? Do you enjoy working with customers and providing excellent service? If so, consider joining the U-Haul team as a Customer Care Representative.Job SummaryWe are seeking a highly motivated and customer-focused individual to join...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Watco Transloading Full time

    Customer Service RepresentativeWatco Transloading is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, coordinating product delivery, and ensuring customer satisfaction.Key Responsibilities:Provide timely...

  • Customer Service Representative

    2 weeks ago

    Memphis, Tennessee, United States Creative Co-Op, Inc. Full time

    About UsCreative Co-Op, Inc. is a leading importer and distributor of gift and home decorative accessories. We work with over 15,000 boutique specialty stores in North America, Fortune 500 national retailers, and major eCommerce partners.We are part of Regent Holding Company, a global brand with a presence in the US, China, and Europe. Our growth is backed...

  • Customer Service Representative

    2 weeks ago

    Memphis, Tennessee, United States Pear Staffing Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Pear Staffing. As a key member of our customer-facing team, you will play a crucial role in ensuring our customers receive timely and accurate service.Key ResponsibilitiesManage orders and address discrepancies in a timely and efficient...

  • Customer Service Representative

    4 weeks ago

    Memphis, Tennessee, United States Genuine Parts Company Full time

    **Customer Service Representative Opportunity**Join Genuine Parts Company, a leading distributor of automotive and industrial replacement parts, in a challenging and rewarding role as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and...