Banquet Manager

Job Summary:

The Banquet Manager is responsible for the successful operation of the banquets department. This role ensures all banquet activities are carried out professionally and to standard while maximizing profitability. The ideal candidate will have excellent leadership, communication, and team-building skills, with the ability to motivate and empower associates.

Responsibilities:

• Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations, and procedures.
• Meet with customers to review the Banquet Event Order and address any changes, issues, or problems to ensure delivery of a quality product.
• Calculate and review banquet checks to ensure accuracy and present the check to the customer for signature.
• Monitor and control the maintenance and sanitation of banquet areas and equipment to protect assets and ensure quality service.
• Analyze banquet event orders, read BEOs, and know how to complete a set-up.
• Set tables in assigned areas correctly and uniformly.
• Communicate effectively with customers, managers, and associates to ensure that all room setups, equipment, supplies, staffing, and menus meet or exceed customer expectations.
• Able to work flexible shifts, including mornings, afternoons, evenings, weekends, and holidays.
• Review all schedules, equipment, supplies, and organize workflow to ensure a quality event for customers on a daily basis.
• Monitor and control banquet budget, including labor costs, beverage costs, supplies, and equipment, and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.

Qualifications:

• One to two years of post-high school education.
• Two to three years of experience in a related position with this company or other organization(s).
• Advanced knowledge of the principles and practices within catering and food and beverage.
• Experiential knowledge of management of people, complex problems, efficient sales activities, and food and beverages management.
• Excellent hearing necessary for verbal interaction with guests and associates.
• Excellent vision necessary to view set-ups.
• Excellent speech communication skills required for verbal interaction with guests and associates.
• Excellent literacy necessary to read BEOs, process gratuities, and payroll.

Benefits:

• Medical, dental, and vision insurance.
• Recreational benefits, including an employer-sponsored ski pass or end-of-season bonus.
• Health savings and flexible spending accounts.
• Basic Life and AD&D insurance.
• Paid time off for vacation, sick time, and holidays.
• Eligible to participate in the Company's 401(k) program with employer matching.
• Employee Assistance Program.
• Tuition Reimbursement.
• Great discounts on hotels, restaurants, and more.

Salary: USD $60,000.00 - $65,000.00 per year.