Home Service Representative

3 days ago


Keller, Texas, United States Window Genie Full time
Job Title: Home Service Representative

We are looking for a skilled and enthusiastic Home Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.

About the Job:
  • Deliver outstanding customer service via phone and in-person interactions
  • Schedule appointments and manage customer schedules
  • Work closely with service technicians to coordinate scheduling and delays
  • Upsell additional services to customers
Responsibilities:
  • Manage all incoming and outgoing phone calls
  • Enter all data into the point of sale system
  • Perform light marketing tasks as needed
Requirements:
  • Minimum 2 years of administrative experience
  • Prior experience in a home service provider environment is a plus
  • Strong written and verbal communication skills
  • Detail-oriented with excellent data entry skills
Salary:

$16.00 - $18.00 per hour



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