Service Delivery Coordinator

3 weeks ago


Keller, Texas, United States Window Genie Full time
Job Title: Service Delivery Coordinator

We are seeking a highly organized and customer-focused individual to join our team as a Service Delivery Coordinator. As a key member of our operations team, you will be responsible for coordinating service deliveries and ensuring seamless communication with our customers.

About the Role:
  • Coordinate service deliveries with service technicians
  • Manage customer schedules and communicate with customers regarding scheduling and delays
  • Work closely with the sales team to upsell additional services to customers
Responsibilities:
  • Manage all incoming and outgoing phone calls
  • Enter all data into the point of sale system
  • Perform light marketing tasks as needed
Requirements:
  • Minimum 2 years of administrative experience
  • Prior experience in a home service provider environment is a plus
  • Strong written and verbal communication skills
  • Detail-oriented with excellent data entry skills
Salary:

$16.00 - $18.00 per hour


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