Medical Billing Specialist II
7 hours ago
Dignity Health Medical Foundation is a leading healthcare provider in California, dedicated to delivering high-quality patient care and services. Our foundation is committed to creating purposeful work settings where staff can provide great care while advancing in knowledge and experience through challenging work assignments and stimulating relationships.
Job Summary
The Patient Account Representative II is a key member of our team, responsible for providing timely and efficient follow-up to all parties necessary to resolve any issues related to patient billing. This role requires a strong understanding of professional claims and billing procedures, as well as excellent communication and problem-solving skills.
Responsibilities
The successful candidate will be responsible for:
- Providing timely and efficient follow-up to all parties necessary to resolve any issues related to patient billing
- Understanding and explaining patient billing and insurance information
- Communicating effectively with patients, providers, and other stakeholders
- Working collaboratively with the healthcare team to resolve billing and insurance issues
Requirements
To be successful in this role, you will need:
- Three years minimum experience of administrative and/or customer service in a professional medical billing office
- Understanding of professional claims and billing procedures
- High School diploma required or GED
- Ability to read and explain an explanation of benefits (EOB) for HMO and FFS patients
- Ability to read and explain benefits and co-payment information
- Ability to communicate effectively during difficult situations
- Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications
Preferred Qualifications
Experience with IDX is a plus. This position is remote/work from home, with training provided in person for up to 3 months in Rancho Cordova, CA.
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