Sales and Customer Service Representative

3 days ago


Myrtle Beach, South Carolina, United States Massage Envy Full time
Unlock Your Potential with Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two days are the same? We're seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy Grande Dunes.

About the Role

As a Sales and Customer Service Associate, you will be the face of our brand, providing outstanding service to our clients and promoting the value of Total Body Care. Your primary responsibilities will include:

  • Providing exceptional customer service and ensuring every client feels valued and understood
  • Promoting the benefits of Total Body Care and educating clients on new and expanded services
  • Supporting clinic flow by greeting clients, scheduling services, and addressing questions
  • Helping grow and retain a client base through in-person and phone/email outreach
What We Offer

At Massage Envy, we're committed to supporting your success and providing a positive work environment. As a Sales and Customer Service Associate, you can expect:

  • Competitive base pay and opportunities for bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) and paid time off for full-time employees
  • A flexible schedule and opportunities for professional growth and development
Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent and previous retail or sales experience (preferred)
  • Excellent math and computer skills, with the ability to multitask and think critically
  • Great people skills and the ability to establish positive relationships with clients
  • A general knowledge of massage and skin care services and a passion for total body care

We're an equal opportunities employer and welcome applications from diverse candidates. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you



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