Insurance Services Coordinator

2 weeks ago


Canal Fulton, Ohio, United States State Farm Insurance Full time
Office Representative

At State Farm Insurance, we're seeking a skilled Office Representative to join our team. As a key member of our office staff, you'll play a vital role in delivering exceptional customer service and ensuring the smooth operation of our insurance services.

Key Responsibilities:
  • Assist customers with their insurance needs, providing personalized support and guidance.
  • Process insurance policy changes and updates, ensuring accuracy and efficiency.
  • Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues promptly.
  • Maintain accurate and organized customer files, adhering to company standards.
  • Prepare and process insurance quotes and applications, collaborating with team members as needed.
  • Promote and cross-sell insurance products and services, identifying opportunities to enhance customer satisfaction.
  • Assist with claims processing and follow-up, ensuring timely and effective resolution.
  • Maintain a professional and friendly demeanor at all times, upholding the company's values and reputation.

We're looking for a highly organized and detail-oriented individual with excellent communication skills. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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