Dunkin' Operations Manager

4 weeks ago


Columbus, Ohio, United States Dunkin' Full time
Job Title: General Manager

We are seeking a highly skilled and experienced General Manager to lead our Dunkin' team.

The General Manager will be responsible for providing exceptional leadership and direction to the team, ensuring the delivery of high-quality guest experiences, operational excellence, and profitable top-line sales.

Key Responsibilities:
  • Hire, train, and develop a high-performing team
  • Communicate job expectations and provide coaching and feedback
  • Plan, monitor, and appraise employee performance
  • Maintain a safe, secure, and healthy work environment
  • Ensure compliance with all applicable laws and regulations
  • Drive sales growth and profitability through effective marketing and promotions
  • Develop and maintain relationships with team members and stakeholders
Requirements:
  • Fluent in English
  • Math and financial management skills
  • Restaurant, retail, or supervisory experience
  • At least 18 years of age (where applicable)
  • High School diploma or equivalent
Competencies:
  • Great Focus: Understands and exceeds guest expectations
  • Passion for: Sets and maintains high standards for self and others
  • Problem Solving and Decision Making: Identifies and resolves issues and problems
  • Interpersonal Relationships & Influence: Develops and maintains relationships with team members
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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