Tax Office Operations Manager
4 weeks ago
Our Tax Office Operations Manager will support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.
You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.
Key responsibilities include:
- Supervising or managing people
- Executing and holding all tax office associates accountable to Service Standards execution and client service experience
- Ensuring clients are scheduled properly and conflicts are resolved
- Leading the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Leading daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
We offer a range of benefits to support your health, wellbeing and financial wellness needs, including medical coverage, a 401k Retirement Savings Plan, and an Employee Assistance Program.
At H&R Block, we're committed to building a connected culture where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
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Office Supervisor
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Logistics Operations Manager
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Logistics Operations Manager
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Financial Operations Manager
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Packaging Specialist
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Packaging Coordinator
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