Customer Service Representative

3 days ago

Washington, Washington, D.C., United States Hendrick Automotive Group Full time
Job Title: Receptionist - Part Time

Rick Hendrick Chevrolet Buick GMC is seeking a highly motivated and customer-focused Receptionist to join our team in Richmond, VA. As a Receptionist, you will play a vital role in delivering exceptional customer experiences and supporting our sales and service teams.

Key Responsibilities:
  • Answer and direct incoming phone calls in a professional and courteous manner.
  • Greet customers as they enter the dealership showroom and direct them to the appropriate department or person.
  • Maintain a clean and organized workspace, adhering to company standards.
  • Participate in required training and development programs to enhance skills and knowledge.
  • Record hours worked accurately in the company timekeeping system.
  • Follow all safety rules and regulations, as well as company policies and procedures.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Up to 3 years of customer service or administrative experience in a high-volume environment.
  • Strong organizational and interpersonal skills, with the ability to communicate effectively with customers and colleagues.
  • Basic computer skills, including proficiency in Microsoft Office products.
What We Offer:
  • A competitive hourly rate of $17 per hour.
  • A part-time schedule with afternoon, evening, and weekend shifts.
  • A dynamic and supportive work environment with opportunities for growth and development.
Core Values:

We are committed to Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. If you share these values and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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