Customer Experience Ambassador

1 week ago


Rockingham, North Carolina, United States Tina Miller - State Farm Agent Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at Tina Miller State Farm. As a key member of our agency, you will be responsible for delivering exceptional customer experiences that drive growth and success.

About the Role

This is a full-time opportunity with a competitive salary of $45,000 - $60,000 per year, depending on experience. Our ideal candidate will have strong communication and interpersonal skills, with a proven ability to multitask and work in a fast-paced environment.

Key Responsibilities
  • Respond to customer inquiries and provide policy information in a timely and professional manner.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Process insurance claims efficiently, communicating regularly with clients to ensure satisfaction.
  • Maintain accurate records of customer interactions, providing valuable insights for business development.
Requirements
  • 2+ years of customer service experience, preferably in an insurance or financial services industry.
  • Strong attention to detail and organizational skills, with the ability to prioritize tasks effectively.
  • Demonstrated ability to work collaboratively as part of a high-performing team.
Benefits
  • Comprehensive health insurance package, including medical, dental, and vision coverage.
  • Life insurance and 401(k) matching program, ensuring your future security.
  • Ongoing training and development opportunities, empowering your career growth.
  • A dynamic and supportive work environment, fostering collaboration and teamwork.


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