PT Customer Lead
1 month ago
Job Requisition: 400860_external_USA-NC-Rockingham
Address: USA-NC-Rockingham-481 East Broad Ave
Store Code: Store 00930 Front End (7216878)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
PRIMARY PURPOSE
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.
DUTIES AND RESPONSIBILITIES
Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned
QUALIFICATIONS
•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations
PHYSICAL REQUIREMENTS
•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
-
PT Customer Service Leader
3 months ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 393236_external_USA-NC-Rockingham Address: USA-NC-Rockingham-481 East Broad Ave Store Code: Store 00930 Front End (7216878) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
PRN Physical Therapist
5 months ago
Rockingham, United States PruittHealth Full timePRN PHYSICAL THERAPIST (PT) FT/PT/PRN opportunities are available! THERAPY SERVICES Join the PruittHealth family, where the health and safety of our workforce is our top priority! We're not only committed to your career, we're committed to the health and safety of all our therapists. Now is a great time to make a change and join one of the leading...
-
PT Sales Associate Cashier
1 week ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 402406_external_USA-NC-Rockingham Address: USA-NC-Rockingham-2124 B Fayetteville Road Store Code: Store 01296 Front End (7221224) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
PT Produce Sales Associate
1 month ago
Rockingham, United States Food Lion Full timeFood Lion - USA-NC-Rockingham-2124 B Fayetteville Road [Retail Associate / Team Member] As a Produce Associate @ Food Lion, you'll: Provide quality customer service within the Produce Department; Be Responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent customer...
-
PT Sales Associate Cashier
1 week ago
Rockingham, United States Food Lion Full timeFood Lion - USA-NC-Rockingham-2124 B Fayetteville Road [Retail Associate / Team Member] As a Cashier @ Food Lion, you'll: Provide fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards; Be friendly, courteous and cooperative with other store associates; Be responsible for assisting management in...
-
FT Assistant Manager Customer Service
1 day ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail OperationsJob Requisition: 404833_external_USA-NC-Rockingham Address: USA-NC-Rockingham-2124 B Fayetteville Road Store Code: Store 01296 Front End (7221224) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
PT Produce Sales Associate
1 month ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail OperationsJob Requisition: 402925_external_USA-NC-Rockingham Address: USA-NC-Rockingham-2124 B Fayetteville Road Store Code: Store 01296 Produce/Perishable (7221218) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more...
-
PT Produce Sales Associate
6 days ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 402925_external_USA-NC-Rockingham Address: USA-NC-Rockingham-2124 B Fayetteville Road Store Code: Store 01296 Produce/Perishable (7221218) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve...
-
PT Center Store Associate
2 weeks ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail OperationsJob Requisition: 391613_external_USA-NC-Rockingham Address: USA-NC-Rockingham-2124 B Fayetteville Road Store Code: Store 01296 Grocery (7221208) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10...
-
PT Center Store Associate
2 weeks ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail OperationsJob Requisition: 365598_external_USA-NC-Rockingham Address: USA-NC-Rockingham-481 East Broad Ave Store Code: Store 00930 Grocery (7216860) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
PT Quality Assurance Associate
4 months ago
Rockingham, United States Food Lion Full timeCategory/Area of Expertise: Retail Operations Job Requisition: 376337_external_USA-NC-Rockingham Address: USA-NC-Rockingham-481 East Broad Ave Store Code: Store 00930 Grocery (7216857) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...
-
Rockingham, North Carolina, United States PruittHealth Full timeAbout PruittHealthPruittHealth is a leading provider of post-acute care, committed to the health and safety of our workforce. We prioritize your career growth and well-being, offering annual merit increases, career development programs, and preceptorship opportunities.Job DescriptionWe are seeking an experienced Physical Therapist to join our team on a...
-
PT 7p-7a Licensed Practical Nurse
24 hours ago
Rockingham, United States PruittHealth Full timeLICENSED PRACTICAL NURSEFT 7p-7aFT 7a-7pJoin the PruittHealth family, where the health and safety of our workforce is our top priority!We're not only committed to your career, we're committed to the health and safety of all our nurses. Now is a great time to make a change and join one of the leading providers of post-acute care.PruittHealth will help you...
-
Physical Therapist
4 months ago
Rockingham, United States PruittHealth Full timePHYSICAL THERAPIST (PT) THERAPY SERVICES $10,000 Sign on Bonus offered - Full Time/Part Time/PRN available Join the PruittHealth family, where the health and safety of our workforce is our top priority! We're not only committed to your career, we're committed to the health and safety of all our therapists. Now is a great time to make a change and join one of...
-
Installation and Repair Specialist
1 week ago
Rockingham, North Carolina, United States Spectrum Full timeCompany OverviewSpectrum is a leading telecommunications company that serves nearly 32 million customers across 41 states in the United States. Our mission is to provide exceptional service and innovative products that exceed our customers' expectations.
-
Restaurant Team Supervisor
1 week ago
Rockingham, United States Zaxby's Full timeWe are seeking a skilled and motivated individual to join our team as a Restaurant Shift Leader at Zaxby's. As the key point of contact for your shift, you will be responsible for overseeing daily operations, ensuring exceptional customer experiences, and leading a high-performing team.Job SummaryThis is a dynamic role that requires strong leadership skills,...
-
Restaurant Operations Manager
2 days ago
Rockingham, North Carolina, United States Zaxby's Full timeZaxby's is seeking a highly skilled Restaurant Shift Leader to oversee the daily operations of our restaurants. As a key member of our management team, you will be responsible for ensuring that all aspects of the restaurant are running smoothly and efficiently.With a focus on providing exceptional customer service, you will lead by example and set high...
-
Sec Mgr, Information Services
1 week ago
Rockingham, United States Savannah River Nuclear Solutions Full time26-Nov-2024 Sec Mgr, Information Services Information Technology ...
-
Rockingham, United States DoorDash Full timeAbout DoorDashDoorDash is a leading food delivery and logistics company that connects customers with local restaurants and drivers. With over 4,000 cities in the US, we provide opportunities for people to earn money on their own terms.Estimated Salary: $18-$25 per hourAs a Dasher with DoorDash, you have the flexibility to choose your own hours and work in...
-
Production Supervisor
4 months ago
Rockingham, United States Perdue Farms Full timePerdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, while changing the way animals are raised for food.SummaryPerdue Farms is hiring a...
