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Bartender

2 months ago

Houston, Texas, United States Toca Madera Full time
Job Description

Toca Madera is seeking a skilled Bartender to join our team. As a key member of our bar staff, you will be responsible for delivering exceptional customer service, maintaining a safe and clean environment, and ensuring that our guests have an unforgettable experience.

Responsibilities
  • Day-to-Day Operations
    • Provide a consistently high level of customer service to each client and maintain a safe environment by identifying problem clients and addressing their concerns.
    • Keep the bar area clean and organized in accordance with company guidelines and local health department regulations.
    • Maintain an accurate cash drawer throughout the night and be able to account for any discrepancies in the final drawer tally.
    • Mix all drinks based on serving sizes outlined in the company manual to keep drink costs at a minimum.
    • Develop an efficient work pace that keeps customers at the bar and in the dining room satisfied at all times.
    • Responsibility of liquor room; cleanliness and organization.
    • Assist staff in constant growth and learning by The Madera Group's standards.
    • Assist in continuous growth of knowledge and hospitality for all bar staff.
    • Train new hires.
    • Liaison between Bar and servers, bussers, and runners.
    • Communicate menu changes, specialty menus, and new bar items or cocktails.
  • Brand Standards
    • Ensure correct product is being used as specified by Beverage Director and on menu.
    • Relay any changes on menu to management and staff.
    • Proper back bar and well placement of spirits.
    • Oversee preparation of cocktails, making sure the right measurements and ingredients are being used.
    • Cleanliness of all wells and organization.
    • Making sure that all items prepared properly by prep.
    • Help push staff incentive programs.
    • Building rapport with guests in order to build our number of repeat customers.
Qualifications
  • Exhibit strong multitasking abilities.
  • Possess a diligent work ethic.
  • Maintain a clean and professional appearance.
  • Display the ability to forecast and anticipate the needs of our guests and the restaurant.
  • A minimum of 2 years experience in a Full Service Dining Experience.
  • Strong knowledge in cocktails, spirits, and wine.
  • Available to work nights, weekends, and holidays.
  • Must be able to stand for the duration of shifts and lift up to 25 lbs.