Technical Support Specialist

6 days ago


Farmers Branch, Texas, United States Insight Global Full time
Job Description

We are seeking a highly skilled Technical Support Specialist to join our team at Insight Global. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our external clinician network and internal employees.

The ideal candidate will have a strong background in help desk/service desk environments, with experience supporting Windows, MAC, Apple iOS, and Android devices. You should also be proficient in ticketing systems, such as JIRA, and possess excellent written and verbal customer service skills.

This is a 3-month contract-to-hire position, offering a competitive salary range of $55,000 - $65,000 per year, based on location and experience. The successful candidate will work 3 days a week (preferably Tuesdays through Thursdays) and will be required to work occasional overtime, weekends, and holidays.



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