Healthcare Support Specialist

3 weeks ago


Farmers Branch, Texas, United States AXIS MEDICAL EQUIPMENT AND SUPPLY L Full time

Job Summary

We are seeking a Healthcare Support Specialist to provide exceptional customer service and support to our clients. This individual will be responsible for handling customer inquiries, resolving technical issues, and maintaining accurate records.

Responsibilities

  • Customer Interaction: Handle customer inquiries and complaints via phone or email, providing product and service information and resolving technical issues.
  • Record Keeping: Document and update customer records based on interactions.
  • Knowledge Management: Develop and maintain a knowledge base of evolving products and services.
  • Qualifications: Previous experience in customer service or a related activity is required.
  • Skill Requirements:
    • Prioritization: Must be able to prioritize tasks and manage time effectively to meet deadlines.
    • Professionalism: A positive and professional demeanor is essential for success in this role.

Estimated Salary: $50,000 - $70,000 per year, depending on experience.



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