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Satellite Communication Systems Specialist
2 months ago
Position Title: Satellite Communication Systems Specialist
Location: Tampa, FL
Employment Type: Full-time
Overview:
Join Linchpin Solutions Inc., a leader in IT, engineering, software development, logistics, and project management, as we seek a skilled Satellite Communication Systems Specialist. This role is essential for maintaining the integrity and performance of our global satellite communication network.
Security Clearance: Active DoD Top Secret Clearance with SCI eligibility determination
Work Schedule: Onsite Shift Work
Role Responsibilities:
The Specialist will be an integral part of a dedicated team responsible for the monitoring, control, and configuration of a worldwide satellite communications network. This includes overseeing forward-deployed satellite earth terminals and embedded network communications equipment, ensuring seamless transport of full-motion video to remote locations.
Key responsibilities include:
- Providing daily operational support as part of a 24/7 operations center.
- Ensuring stable operation of the internal computer network through planning, installation, configuration, and maintenance of all network hardware and software.
- Analyzing and resolving end-user hardware and software issues promptly.
- Conducting user training as necessary.
Essential Skills:
- Proficiency in Microsoft Office.
- Strong verbal and written communication abilities.
- Capability to work both independently and collaboratively.
- Critical thinking and problem-solving skills.
- Experience in delivering presentations and briefings.
Specific Responsibilities:
- Continuously monitor network and space segment performance to provide tier 1 support.
- Oversee the quality of user Full Motion Video (FMV) and escalate issues as needed.
- Track and manage service interruptions to keep users informed.
- Resolve broadband IP communication issues related to satellite transmission.
- Monitor equipment configurations and network performance in real-time.
- Prepare reports on network utilization and performance.
- Manage and update trouble ticketing systems.
- Ensure network connectivity and administer end-user accounts.
- Conduct network audits and capacity planning.
Qualifications:
Education & Certifications:
- Minimum of one year of relevant education or experience in network system support.
- Familiarity with IP Routing and trouble ticket tracking.
- Experience with ViaSat Arclight 2 KuSS/KaSS operations.
Experience Requirements:
- 1-2 years of experience in managing TCP/IP and networking concepts.
- Understanding of SATCOM/RF concepts.
Why Choose Linchpin Solutions?
At Linchpin Solutions, we are committed to providing our clients with exceptional service through our talented professionals. Our growth offers exciting career opportunities for skilled individuals in various fields, and we pride ourselves on fostering a culture of ownership and collaboration.
Benefits:
We offer a comprehensive benefits package, including paid vacation, sick leave, holidays, a 401K plan with matching, and health, dental, and vision insurance. Additional benefits include Short-Term and Long-Term Disability, as well as Life insurance funded by Linchpin Solutions.
Equal Opportunity Employer:
Linchpin Solutions is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Cyber Security Notice:
We prioritize the security of our candidates. Linchpin Solutions will never request financial information during the recruitment process. Please remain vigilant against potential phishing or social engineering attempts.
