Unified Communications Systems Engineer

4 weeks ago


Tampa, Florida, United States Criterion Systems Full time
Job Summary

Criterion Systems is seeking a skilled Unified Communications Engineer to support our government customer's success in Tampa, Florida. As a key member of our team, you will be responsible for designing, implementing, and maintaining unified communications systems to ensure seamless communication and collaboration.

Key Responsibilities
  • Design and implement unified communications systems, including Cisco Unified Call Manager and other related technologies.
  • Perform system upgrades and patches to ensure optimal performance and security.
  • Monitor system performance and track usage to identify areas for improvement.
  • Develop and maintain Standard Operating Procedures (SOPs) for UC operations.
  • Troubleshoot system failures and accessibility problems, and provide technical resolution reports for critical outages.
  • Collaborate with other technical staff to resolve complex technical issues and implement new solutions.
Requirements
  • Active TS/SCI security clearance with a CI polygraph or the ability to obtain one.
  • High school diploma or equivalent with at least 9 years of technical experience, or an associate's degree with 7 years of experience, or a bachelor's degree with 5 years of experience, or a master's degree with 3 years of experience, or a PhD with 1 year of experience.
  • IAT II certification.
  • Full-time on-site work.
Benefits
  • Medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, tuition/training assistance, parental leave, paid time off, and holidays.
About Criterion Systems

Criterion Systems is a Military/Veteran Friendly Company that values diversity and inclusion. We are committed to equal employment opportunity and non-discrimination at all levels of our organization.



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