Customer Service Representative

2 weeks ago


Florence, Oregon, United States Bi-Mart Full time
About Bi-Mart Corporation

We are a community-based company that has been a part of the Northwest for over 65 years. Our stores are convenient, easy to shop at, and offer real values every day on name brand products. Whether it's the everyday shopping list, a home improvement project, automotive maintenance, or outfitting for the great outdoors, you'll find it and more at your local Bi-Mart.

Why Work for Bi-Mart?
  • Employee-owned
  • Growing company
  • Great work-life balance
  • Community involvement
  • Great work environment
  • We love our customers
About the Store Team

The Store Team is responsible for achieving and maintaining a high level of customer service and friendliness, which includes our outstanding store Receptionist. The Store Team strives to create the best shopping experience possible for our customers.

About the Store Receptionist Position

We are looking for an organized and enthusiastic Receptionist to join Bi-Mart. This position builds, promotes, and delivers a high degree of customer service. Other responsibilities can include inventory replenishment, stocking, cashiering, and maintaining merchandise. Our receptionist's daily tasks can include greeting all customers, prompt and friendly service both over the phone and in person for our customers.

Qualifications
  • The ability to communicate well verbally and in writing
  • The capability to arrive on time with a positive and friendly attitude
  • The ability to be precise, set priorities, and organize workload
  • The talent to efficiently solve problems and offer solutions to customers
  • The capacity to engage with and assist a variety of individuals
  • An ability to provide excellent customer service
Experience

Previous experience as a cashier, sales associate, front-desk receptionist, courtesy clerk, or other retail positions are a plus. Prior experience at retail brands such as Target, Walgreens, Rite Aid, Fred Meyer, Safeway, and Albertsons is also an asset.

Benefits
  • Personal Time Off (depending on length of service and hours compensated: 2 - 4 weeks annually)
  • On-Demand Payment Option
  • Employee Stock Ownership Plan
  • Employee Purchase Discount
  • 7 Paid Holidays Annually
  • Paid Bereavement & Jury Duty Leave
  • 401(k) Plan
  • Employee Assistance Program
Benefits for Full-Time Employees
  • Health/Prescription/Vision/Dental Insurance
  • Healthcare Flexible Spending Account
  • Tuition Assistance
  • Life and Accidental Death & Dismemberment insurance
  • Short-Term Disability


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