Billing Operations Manager
6 days ago
KenCrest is seeking a skilled Billing Manager to join our team. As a Billing Manager, you will be responsible for overseeing all billing activities, functions, and processes for your assigned team. This includes direct supervision of Billing Supervisors and Sr. Billing Coordinators, ensuring accurate and timely billing and re-billing, and follow-up on denied and partially paid claims.
This role also involves Accounts Receivable management and participation in the testing and implementation of new billing, revenue, and associated reporting technologies. You will implement agreed-upon processes to maximize collections and meet deadlines and departmental/team goals.
Key Responsibilities:- Lead a team to foster positive relationships based on mutual respect and inclusiveness.
- Participate in the evaluation, recommendation, and implementation of technology solutions to improve accuracy, efficiency, and completeness of data needed for billing.
- Partner with Director of Billing, Asst. Director of Billing, and Director of Revenue Cycle to implement inter-departmental strategies that maximize complete, timely, and accurate billing, collections, and reporting.
- Support established controls within the department to avoid waste, control spending, and maintain accountability to agency requirements.
- Implement and monitor departmental performance expectations to maximize billing, cash collections, and accuracy of reporting.
- Generate and disseminate accurate and timely reports to various stakeholders.
- Measure departmental goals, KPIs, and outcome performance measures and ensure that the data needed to improve performance is captured and accurately reported.
- Bachelor's Degree in a business-related field and a minimum of 4 years of Billing, Revenue Recognition, or related experience with increasing analytical, process management, and supervisory responsibilities.
- Prior supervisory experience is required.
- Ability to lead staff through strategic change, process improvement, and technology implementation.
- Working knowledge of financial, analytical, and KPI measurement and reporting.
- Above-average skills in Microsoft Office, particularly Excel, Word, and Outlook.
We are requiring all new team members to be fully vaccinated with a COVID-19 vaccine*, except where a reasonable medical or religious accommodation can be granted.
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