Commercial Lines Customer Service Representative

7 days ago

Commerce Twp, United States Acrisure LLC Full time
About Acrisure:
Acrisure is a global leader in the fintech industry, combining human expertise with cutting-edge technology to provide a wide range of financial products and services to businesses and individuals. Our mission is to connect clients with innovative solutions that help them protect and grow their assets, including insurance, reinsurance, cyber services, and more.

Job Summary:
The Commercial Lines Customer Service Representative plays a critical role in delivering exceptional service to customers and stakeholders, ensuring seamless communication and timely resolution of inquiries and issues. This position requires strong analytical and problem-solving skills, as well as the ability to work collaboratively with internal teams and external partners.

Key Responsibilities:
  • Provide expert guidance and support to customers on existing policies, utilizing strong communication and interpersonal skills to resolve complex issues.
  • Collaborate with processing specialists and producers to process new business and renewal applications, ensuring accurate and timely completion of tasks.
  • Process renewals, changes, and cancellations in a timely and efficient manner, utilizing advanced software systems and tools.
  • Update customer account information in our database and process transactions, ensuring accuracy and attention to detail.
  • Document receipts of payments and follow up on past due payments, maintaining a high level of customer satisfaction.
  • Reconcile monthly production reports with producers, ensuring accurate and timely completion of tasks.
  • Maintain prospect and customer account information in our database, ensuring accuracy and up-to-date information.
  • Run expiration reports on a monthly basis and coordinate renewals with producers, ensuring seamless communication and timely resolution of issues.
  • Collaborate with accounting personnel to reconcile and rectify accounts, ensuring accuracy and attention to detail.
  • Process bonds and other specialized documents, requiring strong analytical and problem-solving skills.
Requirements:
  • High school diploma or equivalent required; property and casualty licensure and related product knowledge preferred.
  • Minimum three years of successful customer service experience, with a strong track record of delivering exceptional service and resolving complex issues.
  • Proficiency in personal computers, MS Word, database software, and internet and electronic mail.
  • Strong analytical and problem-solving skills, with the ability to work collaboratively with internal teams and external partners.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and stakeholders.
Acrisure is an Equal Opportunity Employer:
Acrisure is committed to creating a diverse and inclusive work environment, where all employees feel valued and empowered to contribute their best work. We welcome applications from qualified candidates of all backgrounds and perspectives.

  • Commercial Lines Customer Service Representative

    6 days ago

    Commerce Twp, United States Acrisure LLC Full time

    About Acrisure:Acrisure is a global leader in the fintech industry, combining human expertise with cutting-edge technology to provide a wide range of financial products and services to businesses and individuals. Our mission is to connect clients with innovative solutions that help them protect and grow their assets, including insurance, reinsurance, cyber...

  • Commercial Lines Customer Service Representative

    2 weeks ago

    Commerce Twp, United States Acrisure LLC Full time

    About Acrisure LLC:Acrisure LLC is a global financial services company that combines innovative technology with human expertise to provide a wide range of financial products and services to businesses and individuals. Our mission is to help clients protect and grow their assets through our insurance, reinsurance, cyber services, and mortgage origination...

  • Customer Service Representative

    2 weeks ago

    Commerce Twp, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Training & development Vision insurance Wellness resources We are seeking a Customer Service Representative to join our Commerce Township or Milford locations! Why you should join Planet Fitness:Great growth opportunities - we are...

  • Customer Service Representative

    2 weeks ago

    Commerce Twp, United States Planet Fitness Full time

    Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Profit sharing Training & development Vision insurance Wellness resources We are seeking a Customer Service Representative to join our Commerce Township or Milford locations! Why you should join Planet Fitness:Great growth opportunities - we are...

  • Customer Service Representative

    2 weeks ago

    Commerce, Texas, United States Cypress Bank SSB Full time

    {"title": "Customer Service Representative", "content": "Job SummaryCypress Bank SSB is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling cash transactions, and performing various administrative tasks.Key...

  • Customer Service Representative

    3 weeks ago

    Commerce, United States Vortex Industries Full time

    Job Type Full-time Description Vortex Doors, America's highest quality and most customer-centric commercial and industrial door installation & repair company, is seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our...

  • Customer Service Representative

    2 weeks ago

    Commerce City, Colorado, United States American Motors Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a motivated and friendly Customer Service Representative to provide excellent customer service, possess strong communication skills, and handle multiple tasks in a fast-paced environment.", "Key Responsibilities": "Answering incoming calls and responding to customer inquiries in...

  • Customer Service Representative

    1 week ago

    Commerce City, Colorado, United States California Water Service Full time

    {"Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at California Water Service. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences to our customers.Key Responsibilities* Provide customer service addressing customer requests or inquiries concerning...

  • Customer Service Representative

    2 weeks ago

    Commerce Twp, United States Walgreens Full time

    Customer Service Associate at WalgreensWe're looking for a skilled Customer Service Associate to join our team at Walgreens. As a key member of our retail sales team, you'll be responsible for delivering exceptional customer experiences and providing top-notch service to our customers.Key Responsibilities:Model and deliver a distinctive and delightful...

  • Customer Service Representative

    2 months ago

    Commerce City, United States American Motors Full time

    Job Title: Customer Service Representative Location: [Commerce City, CO] Company: American Motors Glass Department Job Type: Full-time About Us: American Motors is a trusted name in the commercial truck sales industry, offering top-notch services to commercial, and automotive customers. We pride ourselves on delivering exceptional customer service and...

  • Customer Service Representative

    2 weeks ago

    Commerce Twp, United States Paul Donnelly - State Farm Agent Full time

    Customer-Focused RoleWe are seeking a highly motivated and customer-oriented individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options.ResponsibilitiesDevelop leads, schedule...

  • Customer Service Representative

    3 weeks ago

    Commerce Twp, United States Ace Hardware Full time

    About Us:Ace Hardware is a leading retailer of hardware, home improvement, and building materials. Our mission is to provide exceptional customer service and promote a culture of employee creativity and recognition.We celebrate a dynamic atmosphere that welcomes diversity and invests in our employees' growth. Our company values include a strong commitment to...

  • Customer Service Representative

    5 months ago

    Commerce, United States Domino's Pizza LLC Full time

    As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Dominos customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Add Customer Service Representative, Customer Service, Representative, Restaurant, Retail

  • Customer Service Representative

    2 months ago

    Commerce City, United States American Motors Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeLocation: [Commerce City, CO]Company: American Motors Glass DepartmentJob Type: Full-timeAbout Us: American Motors is a trusted name in the commercial truck sales industry, offering top-notch services to commercial, and automotive customers. We pride ourselves on delivering exceptional...

  • Customer Service Representative

    2 days ago

    Commerce City, Colorado, United States American Motors Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at American Motors. As a key member of our commercial truck sales team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional and courteous manner.Key...

  • Customer Service Representative

    2 weeks ago

    Commerce Twp, United States Planet Fitness Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience in our Judgement Free Zone.Key ResponsibilitiesMember Engagement: Greet...

  • Customer Service Representative

    7 hours ago

    Commerce, Texas, United States Domino's Pizza LLC Full time

    About the JobWe're on the hunt for a talented Customer Service Representative to join our team at Domino's Pizza LLC! As a Customer Service Representative, you'll be the face of our company, providing top-notch service to our customers and ensuring their experience is nothing short of amazing.ResponsibilitiesProvide exceptional customer service via phone,...

  • Customer Service Representative

    2 weeks ago

    Chatham Twp, United States Closets By Design Full time

    About UsClosets By Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.Job SummaryWe are seeking an enthusiastic and motivated individual to fill the position of Customer Service Representative....

  • Associate Customer Service Representative

    1 month ago

    Commerce, United States California Water Service Full time

    California Water Service Job Description: At California Water Service, we are passionate about delivering exceptional customer service experiences to each and every customer we serve. Our talented Customer Service Professionals possess many key attributes that help them exceed customer expectations. They demonstrate empathy and compassion for all of our Cal...

  • Customer Service Representative

    2 weeks ago

    Hanover Twp, United States Russo Bros. & Co. Full time

    Customer Service Representative (CSR) - High Volume Call Center - Full Time!JOIN OUR BUSY TEAM! Russo Bros & Co - A member of the Len the Plumber Heating and Air Family of Companies!! We are currently searching for a highly talented Customer Service Representative in New Jersey! Are you someone that provides service with a smile? Do you enjoy working with...