IT Support Specialist

2 weeks ago


Nashville, Tennessee, United States AJ Capital Partners Full time
About AJ Capital Partners

AJ Capital Partners is a vertically integrated real estate investment manager with a strong focus on hospitality, placemaking, and residentially inspired design. With over $5.0 billion of fair market value in current real estate investments, the company has grown to oversee approximately 130 in-house employees across various disciplines.

About the Role

The IT Support Technician will be responsible for managing and resolving technical issues across the organization's technology and network. This includes providing on-site IT services, helpdesk support, and troubleshooting hardware and software problems. The role requires occasional travel for onsite troubleshooting and hardware setup.

Key Responsibilities
  • Prioritize and provide on-site IT services and helpdesk support to AJCP staff in coordination with the external Managed Services Provider.
  • Build, configure, and set-up PC or Mac workstations and onboard new hires.
  • Diagnose, troubleshoot, and resolve hardware, software, or other system problems, and replace defective hardware components when necessary.
  • Assist with basic network support, server management, and ensure proper operation and application of backups, updates, patches, and firmwide upgrades.
  • Procurement, asset, and inventory management for IT hardware and software.
Requirements
  • 3+ years of relevant experience in IT operations.
  • Bachelor's Degree in IT related field or related discipline.
  • Strong knowledge of Office 365 and on-premise in a hybrid environment, Microsoft Active Directory Stack, and Azure AD.
  • In-depth working knowledge of Cloud services.
  • Familiarity with Windows OS and MacOS.
  • Ability to travel up to 20%.
Preferred Qualifications
  • Understanding of VMWare virtual environment.

AJCP is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on various protected characteristics.



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