Healthcare Outreach Coordinator

3 days ago


Metairie, Louisiana, United States Upward Health Full time
Job Title: Community Outreach Specialist

At Upward Health, we're dedicated to providing comprehensive, patient-centered care that addresses the whole person - not just their physical health. As a Community Outreach Specialist, you'll play a critical role in connecting patients with our services and helping them take the first step towards improved health.

Key Responsibilities:
  • Conduct direct outreach to patients via phone, in-person meetings, and other strategies to educate them about our services and value.
  • Enroll patients into our program and collect key data about patients during the enrollment process.
  • Manage a personal caseload of patients and ensure that each assigned patient is contacted using the most effective strategy.
  • Interact with enrolled patients to ensure ongoing engagement or to deliver additional community-based touchpoints.
  • Participate in weekly team meetings focused on ongoing education and improvement.
  • Accurately and timely document interactions in our company's software system.
Requirements:
  • Excellent verbal communication skills and persuasiveness.
  • Flexibility and ability to work independently and as part of a team.
  • Dedication and resilience in the face of challenges.
  • Ability to multitask and prioritize tasks effectively.
  • Solid computer skills and ability to learn new software systems.
  • Reliable transportation and ability to work flexible hours, including occasional night/weekend work.
  • Fluency in English; Spanish speaking a plus.
What We Offer:

As a Community Outreach Specialist at Upward Health, you'll have the opportunity to make a meaningful difference in the lives of our patients. We offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development.

We are an equal opportunity/affirmative action employer and are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.



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