Sales Specialist

1 month ago


Flagstaff, Arizona, United States REI (Recreational Equipment Inc.) Full time

Role Summary:

We are seeking a highly motivated and customer-focused Sales Specialist to join our team at REI. As a Sales Specialist, you will be the face of the Co-op, interacting with REI Members and Customers daily to provide exceptional sales and service experiences.

Key Responsibilities:

  • Engage in REI Sales and Service Training to drive sales and customer satisfaction.
  • Prepare store displays, stock merchandise, and maintain visual presentations to inventory levels, new products, and promotions.
  • Monitor inventory accuracy, price accuracy, and product stock levels to ensure seamless customer experiences.
  • Train and mentor new staff members to ensure a high level of customer service and sales expertise.
  • Partner with Department Managers to achieve sales goals and daily expectations.

Requirements:

  • Retail sales and customer service experience preferred.
  • Open availability to work a flexible schedule.
  • Excellent communication and relationship-building skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and ability to make sound recommendations.

About REI:

REI is a leader in the outdoor industry, dedicated to inspiring and enabling a life outside for everyone. We are committed to becoming a fully inclusive, anti-racist, multicultural organization, and we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.


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