Store Customer Service Specialist

2 months ago

Flagstaff, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. PART-TIME
The individual selected for this role will be expected to work at Store #8017, located at: 1848 E Route 66, Flagstaff, AZ 86004
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Store Associate

    4 days ago

    Flagstaff, Arizona, United States Circle K Full time

    Store Associate - Customer Service Expert**About Circle K**Circle K is a leading convenience store chain with a commitment to providing excellent customer service. We are seeking a highly motivated and customer-focused Store Associate to join our team in Flagstaff, Arizona.**Estimated Salary:** $35,000 - $50,000 per year**Job Description:**As a Store...

  • Store Manager

    1 month ago

    Flagstaff, Arizona, United States Sweet Shoppe Candy Store Full time

    Job Title: Store ManagerWe are seeking a highly motivated and experienced Store Manager to lead our team at Sweet Shoppe Candy Store. As a Store Manager, you will be responsible for directing all store operations, including manufacturing of store-made products and maintaining an outstanding customer experience.Our team members are involved in the...

  • Store Manager

    2 weeks ago

    Flagstaff, Arizona, United States Sweet Shoppe Candy Store Full time

    Job Title: Store ManagerWe are seeking a highly motivated and experienced Store Manager to lead our team at Sweet Shoppe Candy Store. As a Store Manager, you will be responsible for directing all store operations, including manufacturing of store-made products and maintaining an exceptional customer experience.Our team members are involved in the...

  • Store Manager

    2 weeks ago

    Flagstaff, Arizona, United States Sweet Shoppe Candy Store Full time

    Job Title: Store ManagerWe are seeking a highly motivated and experienced Store Manager to lead our team at Sweet Shoppe Candy Store. As a Store Manager, you will be responsible for directing all store operations, including manufacturing of store-made products and maintaining an exceptional customer experience.Our team members are involved in the...

  • Candy Store Operations Manager

    2 weeks ago

    Flagstaff, Arizona, United States Sweet Shoppe Candy Store Full time

    About UsSweet Shoppe Candy Store is a dynamic and fast-paced retail environment that requires a skilled and dedicated leader to direct all operations.Job SummaryWe are seeking a highly motivated and experienced Store Manager to oversee the day-to-day activities of our store, ensuring exceptional customer service, efficient operations, and a positive work...

  • Pack & Ship Store Associate - Customer Service Expert

    2 weeks ago

    Flagstaff, Arizona, United States Milltown Pharmacy Full time

    Job SummaryThe Pack & Ship Store Associate is a key member of our retail team, responsible for delivering exceptional customer service and ensuring the smooth operation of our store. As a customer-focused professional, you will be the face of our brand, providing personalized support to customers and exceeding their expectations.Key ResponsibilitiesDeliver...

  • Store Manager

    3 weeks ago

    Flagstaff, United States Sweet Shoppe Candy Store Full time

    We are looking for an enthusiastic, outgoing and hard working individual who can work well under pressure. The successful candidate will direct all operations, including manufacturing of store made product and maintaining an outstanding customer experience!We make most of our product from scratch so our team members are involved in the manufacturing and...

  • Store Manager

    1 month ago

    flagstaff, United States Sweet Shoppe Candy Store Full time

    We are looking for an enthusiastic, outgoing and hard working individual who can work well under pressure. The successful candidate will direct all operations, including manufacturing of store made product and maintaining an outstanding customer experience!We make most of our product from scratch so our team members are involved in the manufacturing and...

  • Store Manager

    1 month ago

    Flagstaff, United States Sweet Shoppe Candy Store Full time

    We are looking for an enthusiastic, outgoing and hard working individual who can work well under pressure. The successful candidate will direct all operations, including manufacturing of store made product and maintaining an outstanding customer experience!We make most of our product from scratch so our team members are involved in the manufacturing and...

  • Assistant Store Manager

    18 hours ago

    Flagstaff, United States Route 66 Store (Flagstaff, AZ) Full time

    1416 East Rt. 66 Suite TBD Flagstaff Arizona, 86001, Starting Pay: $50,898K/YearPosition Description:Leads the daily operations of the sales floor at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities to help fund the Goodwill mission of ending unemployment. Assists with leading production room as...

  • Store Operations Manager

    7 days ago

    Flagstaff, Arizona, United States Route 66 Store (Flagstaff, AZ) Full time

    Job SummaryRoute 66 Store in Flagstaff, AZ is seeking an experienced Store Operations Manager to lead the daily operations of the sales floor. As a key member of our team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence.Key Responsibilities Develop and execute retail operations plans to...

  • Customer Service Representative

    6 days ago

    Flagstaff, Arizona, United States Circle K Stores, Inc. Full time

    Store Associate - Customer ServiceWe are seeking a highly motivated and customer-focused Store Associate - Customer Service to join our team at Circle K Stores, Inc.Key Responsibilities:Greet customers and provide excellent customer serviceRun the register and handle cash transactionsMake purchase suggestions and work with our food programHelp maintain store...

  • Customer Service Representative

    6 days ago

    Flagstaff, Arizona, United States Circle K Stores, Inc. Full time

    Store Associate Opportunity at Circle K Stores, Inc. Job Summary: We are seeking a highly motivated and customer-focused Store Associate to join our team at Circle K Stores, Inc. As a Store Associate, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment. ...

  • Customer Service Representative

    2 weeks ago

    Flagstaff, Arizona, United States FedEx Full time

    FedEx Retail Customer Service AssociateWe are seeking a highly motivated and customer-focused Retail Customer Service Associate to join our team at FedEx. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Follow instructions from supervisors and assist...

  • Customer Service Representative

    2 months ago

    Flagstaff, Arizona, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to our customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...

  • Customer Service Representative

    7 days ago

    Flagstaff, Arizona, United States Natural Grocers Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Good4U Crew, you will be responsible for providing exceptional customer service, handling cash transactions, and supporting various departments within our...

  • Customer Service Representative

    7 days ago

    Flagstaff, Arizona, United States Dillard's Full time

    About the Role:As a Retail Sales Associate at Dillard's, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests. Your primary goal will be to discover the needs of our customers and sell merchandise that meets their expectations.Key Responsibilities:• Greet and welcome guests, building...

  • Customer Service Associate

    4 months ago

    Flagstaff, United States Savers | Value Village Full time

    Description Position at Savers / Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...

  • Customer Service Representative

    1 month ago

    Flagstaff, Arizona, United States Walmart Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Frontline Cashier Associate to join our team at Sam's Club. As a Frontline Cashier Associate, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our members.Key ResponsibilitiesProvide outstanding customer service by greeting...

  • Customer Service Team Lead

    1 month ago

    Flagstaff, Arizona, United States Bashas' Full time

    Job Title: Customer Service Team LeadAt Bashas', we're committed to providing exceptional customer service and creating a positive shopping experience for our customers. As a Customer Service Team Lead, you'll play a vital role in ensuring our stores run smoothly and efficiently.Responsibilities:Provide excellent customer service and resolve customer...