Financial Assistance Specialist
3 days ago
Family Advantage Federal Credit Union is seeking a Financial Assistance Specialist to support our members with their financial needs. As a key member of our team, you will be responsible for creating a positive member experience by ensuring that members receive timely and accurate assistance with consumer loans and account openings.
About the Job
In this role, you will have the opportunity to develop your skills in customer service, communication, and problem-solving. You will interact with members in a professional and courteous manner, responding to their inquiries and resolving issues in a timely and effective manner. Your excellent interpersonal skills will enable you to build strong relationships with members and promote our credit union services.
Key Responsibilities
* Provide exceptional customer service to members
* Assist members with consumer loans and account openings
* Respond to member inquiries and resolve issues in a timely manner
* Develop and implement strategies to promote credit union services to members
* Maintain accurate records and reports as required
What We Offer
We offer a competitive salary range of $50,000 - $65,000 per year, depending on your qualifications and experience. In addition to a comprehensive compensation package, we provide opportunities for career growth and development within our organization.
Estimated Salary: $55,000 - $70,000
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