Rental Car Customer Service Representative
4 days ago
Are you a people person looking for a new challenge? Managed Labor Solutions, a leading provider of rental car outsourcing services, is seeking a Rental Car Customer Service Agent to join our team.
Key Responsibilities:- Greet customers upon arrival and expedite the car rental process to ensure a smooth and efficient experience.
- Verify driver's licenses and reservations, assign keys and rental agreements, and explain charges on the invoice.
- Process car exchanges in the Rental Car computer system and resolve customer issues and concerns professionally.
- Health insurance
- Dental insurance
- Flexible schedule
- Valid driver's license
- 18 years of age or older
- Must be flexible with schedule to work night, weekends, and holidays as needed
- Previous customer service experience and sales skills
- Ability to work in a fast-paced environment with a variety of tasks
- Willingness to work outdoors in weather conditions with moderate noise level
- Detail-oriented
- Computer literate
- Proficiency in English
- 6 months of customer service experience
- Previous experience in baggage handling or customer-facing role
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