Rental Car Customer Service Representative

4 days ago


Honolulu, Hawaii, United States Managed Labor Solutions Full time
Rental Car Customer Service Agent

Are you a people person looking for a new challenge? Managed Labor Solutions, a leading provider of rental car outsourcing services, is seeking a Rental Car Customer Service Agent to join our team.

Key Responsibilities:
  • Greet customers upon arrival and expedite the car rental process to ensure a smooth and efficient experience.
  • Verify driver's licenses and reservations, assign keys and rental agreements, and explain charges on the invoice.
  • Process car exchanges in the Rental Car computer system and resolve customer issues and concerns professionally.
Benefits:
  • Health insurance
  • Dental insurance
  • Flexible schedule
Requirements:
  • Valid driver's license
  • 18 years of age or older
  • Must be flexible with schedule to work night, weekends, and holidays as needed
  • Previous customer service experience and sales skills
  • Ability to work in a fast-paced environment with a variety of tasks
  • Willingness to work outdoors in weather conditions with moderate noise level
  • Detail-oriented
  • Computer literate
  • Proficiency in English
Preferred Qualifications:
  • 6 months of customer service experience
  • Previous experience in baggage handling or customer-facing role


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