Returns Associate

3 days ago


Plattsburgh, New York, United States WestGroupe Full time
Job Overview

WestGroupe is seeking a detail-oriented Returns Clerk to join our warehouse team. As a key member of our operations team, you will be responsible for processing returned items, maintaining accurate inventory records, and providing exceptional customer service.

Key Responsibilities
  • Process returned items, including receiving, counting, sorting, cleaning, and inspecting merchandise.
  • Enter accurate data into our company's database, ensuring timely and efficient processing.
  • Issue credits to customer accounts and track inventory of defective items.
  • Bag and label processed items for return to salable inventory.
  • Assist with picking, packing, and shipping orders as needed.
  • Perform general clerical duties, including data entry and administrative tasks.
Requirements
  • High school diploma or equivalent required.
  • Excellent attention to detail and organizational skills.
  • Basic computer skills, including data entry and Microsoft Office.
  • Ability to lift up to 30 pounds and stand for long periods.
  • Strong communication and teamwork skills.
  • Ability to learn new skills and adapt to changing priorities.
What We Offer
  • Competitive hourly rate: $17.50.
  • Monday to Friday schedule, 8:30 AM to 5:00 PM.
  • Health, dental, and vision insurance (after 90 days).
  • Accrued vacation and sick time.
  • Paid holidays.
  • Discounts on company products.
  • 401(k) and matching.

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