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Customer Service Representative
2 months ago
About the Role:
Penske Automotive is seeking a highly skilled and organized Receptionist to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:
- Answer multi-line phone system and respond to customer inquiries in a professional and courteous manner.
- Greet customers as they enter the showroom and direct them to the appropriate party.
- Offer to take messages or send callers to voicemail according to their preference.
- Provide information and answer questions about our products and services.
- Assist with administrative tasks and maintain a clean and organized workspace.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- High school diploma or equivalent required.
- Previous experience in a customer-facing role preferred.
What We Offer:
Penske Automotive is a dynamic and growing company that offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
