Service Operations Manager

6 days ago


Bakersfield, California, United States AppleOne Employment Services Full time
Service Manager Job Description

At AppleOne Employment Services, we are seeking a highly skilled Service Manager to lead our service department. The successful candidate will be responsible for running an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.

Key Responsibilities:

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
  • Prepare, and hold quarterly performance check-ins with all service department staff on a quarterly basis.
  • Prepares and administers an annual operating budget for the service department.
  • Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
  • Strives for harmony and teamwork within the department and with all other departments.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-know, etc.
  • Understands and ensures compliance with manufacturer warranty and policy procedures.

Requirements:

  • Two to four years related experience.
  • Bachelor's degree.
  • Valid Driver's License.


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