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Information Systems Technician II

2 months ago

Reno, Nevada, United States City of Reno Full time
Job Summary

We are seeking a highly skilled Information Systems Technician II to join our team at the City of Reno. This is a full-time position that requires a strong background in computer systems, networking, and technical support.

Key Responsibilities
  • Provide second-level support for citywide computer, telecommunications, and other end-user systems
  • Install and maintain systems software and hardware
  • Coordinate with citywide information technology resources and efforts
  • Provide highly responsible and complex administration support to assigned departments
  • Mentor Information Systems Technician I staff
  • Train, provide technical assistance, and excellent customer service to end-users and other technical staff
Requirements
  • Associate's degree in computer science, information systems, business, or a closely related field
  • Three years of increasingly responsible computer support experience
  • Possession of an appropriate, valid driver's license
  • CompTIA (Professional or Master), Microsoft MCP, MCSE, MCITP, or other certification is desirable
Working Environment

This position is performed primarily in a standard office setting with some travel from site to site. There may be exposure to inclement weather.

Physical Demands

The primary functions require sufficient physical ability and mobility to work in an office setting, to stand or sit for prolonged periods, and to occasionally stoop, bend, kneel, crouch, reach, and twist.