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Service Manual Publication Specialist
2 months ago
Company Overview
AmNet Services, Inc. is a premier provider of sensor and networking solutions tailored for sectors such as Industrial, Manufacturing, and Waste Management.
We are dedicated to designing and producing sensors for applications including storage tank monitoring, water and energy metering, gas detection, and asset management.
About Us
Our founders bring over 200 years of collective experience in telecommunications engineering, focusing on optimizing and enhancing performance for various mid to large wireless carriers globally. They recognized the necessity for low-power, cost-effective sensors to gather data, generate alerts, and forecast necessary actions.
By integrating these sensors with low-power wide-area (LPWA) networking technologies, we offer clients diverse solutions to minimize recurring costs associated with managing an IoT network of sensors and connected devices.
We excel in the design, deployment, optimization, and support of these networks, whether through off-the-shelf or custom solutions, ensuring data is pushed to the most suitable cloud platform for your requirements.
Position Overview
The Service Manual Publication Specialist is responsible for obtaining approvals from various teams and utilizing the authoring system to extract and request composition.
Key Responsibilities
- Complete Global Service Authoring (GSA) work requests and re-authoring projects as needed.
- Secure technical leaders' sign-off for each section of manuals before final extraction and draft reviews.
- Assist in the composition of owner manuals and manage service information elements (SIEs) and owner information elements (OIEs) within GSA as required.
- Ensure compliance with Global Service Information Production Standards (GSIPS) and proper tagging of information.
- Address special work requests and projects as necessary.
- Participate in weekly project review meetings and activities as required.
- Enhance composition capabilities and streamline global customer needs to improve efficiency.
Qualifications
- Proficient in PTC Arbortext Editor and Microsoft Office Suite (especially Word, Excel, and Access).
- Excellent communication skills with the ability to clearly convey complex information.
- Strong interpersonal skills to work effectively with diverse teams.
- Familiarity with the automotive service industry; prior experience with SAE J2450 is advantageous.
- Understanding of authoring standards and systems.
- Background in technical writing with knowledge of Global Service Authoring tools preferred.
- High analytical ability to manage extensive data sets for report generation.
- Exceptional organizational skills.
- Ability to thrive in a dynamic production environment while adhering to delivery schedules.
- Bachelor's Degree or equivalent experience.
- 1-3 years of relevant experience.
