Operations Manager

3 weeks ago


Asheville, North Carolina, United States Gemaire Distributors, LLC Full time
About Us

Gemaire Distributors, LLC is a subsidiary of Watsco, Inc., the world's largest independent distributor of HVAC equipment, parts, and supplies. With over 100 locations across 11 states, we provide a wide range of products to contractors coast-to-coast.

Salary

The estimated annual salary for this position is between $85,000 to $110,000 based on industry standards and location.

Job Description

This is a senior-level management position responsible for overseeing sales and operations for one of our wholesale distributorships serving HVAC professionals. The Sales Center Manager will lead a team of sales personnel, warehouse staff, and fleet drivers to achieve sales growth, improve customer experience, and optimize branch profitability.

Responsibilities:

  • Manage sales center operations to achieve sales growth, improve customer experience, and optimize branch profitability.
  • Lead a team of sales personnel, warehouse staff, and fleet drivers to achieve sales growth and improve customer experience.
  • Develop and implement strategies to improve inventory management, reduce losses, and increase sales.
  • Collaborate with other departments to achieve company goals and objectives.
  • Promote a culture of safety, quality, and customer satisfaction within the sales center.
Requirements

To be successful in this role, you must possess the following skills and qualifications:

  • 2-4 years of operational experience with retail or wholesale industry.
  • Proven leadership, coaching/mentoring, and team-oriented mindset along with effective delegation of duties.
  • Demonstrated ability to grow sales in a retail environment.
  • Experience analyzing and using customer, market, or competitor data to make informed decisions.
  • Ability to build and maintain positive relationships with customers, vendors, and employees.
  • Experience leading a team of employees towards achieving company goals.
  • Computer literacy with proficiency in MS Office applications.
  • Capable of working in a fast-paced environment with ability to multi-task on different levels.
What We Offer

We offer competitive pay and benefits including medical, dental, vision, and life insurance, paid time off, tuition reimbursement, and an opportunity to build wealth and save for retirement via our Employee Stock Purchase Plan and 401(k).


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