Receptionist - Customer Service Representative

4 weeks ago


Maryville, Tennessee, United States Covenant Living Communities Full time
Receptionist Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Covenant Living Communities. As a Receptionist, you will be the first point of contact for residents, staff, and visitors, providing a warm and welcoming experience.

Key Responsibilities:
  • Answer and direct phone calls in a professional and friendly manner
  • Monitor the emergency system and respond accordingly
  • Provide information and assistance to visitors, ensuring they are directed to the appropriate staff member
  • Keep the reception desk and lobby clean and organized
  • Facilitate transportation requests and coordinate with staff
  • Assist residents with signing up for programs and activities, and collect payment
  • Perform clerical duties, including data entry and mail sorting
  • Balance the cash register and maintain confidentiality
Requirements:
  • High school education or equivalent
  • One year of secretarial training or clerical experience
  • Excellent communication and interpersonal skills
  • Ability to remain calm in emergency situations
  • Knowledge of computers, including Microsoft Office Suite
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment


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