Pharmacy Customer Service Representative

18 hours ago


Maryville, Tennessee, United States Walgreens Full time
Job Description:

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for delivering exceptional customer service, providing accurate and efficient pharmacy services, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide courteous and efficient customer service, answering questions and resolving issues in a timely and professional manner.
  • Process prescriptions accurately and efficiently, using pharmacy systems to obtain patient and drug information.
  • Assist pharmacists in scheduling and maintaining work flow, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Maintain a clean and organized store environment, including counters and shelves, and restock merchandise as needed.
  • Provide excellent customer service in the photo area, including digital passport photo service, poster print, and creative machine.
  • Assume web pick-up responsibilities, monitoring orders in Picture Care Plus, filling orders, and delivering orders to customers.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills to fill prescriptions accurately, including counting, measuring, and weighing medications.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.
What We Offer:

Walgreens offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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