Associate in Customer Support

2 days ago


Windsor Locks, Connecticut, United States The Travelers Companies, Inc. Full time

We are seeking a skilled and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences that meet and exceed our customers' expectations.

The estimated salary for this position is between $65,000 and $80,000 per year, depending on factors such as location and experience. We strive to provide fair compensation for our employees' hard work and dedication.

About Our Team: At The Travelers Companies, Inc., we take pride in taking care of our customers, our communities, and each other. This commitment has allowed us to maintain our position as one of the leading property casualty insurers in the industry for over 160 years.

Your Key Responsibilities:

  • Provide outstanding customer support through various communication channels.
  • Analyze and resolve customer complaints in a timely and professional manner.
  • Work collaboratively with internal teams to identify and implement process improvements.
  • Maintain accurate records of customer interactions and transactions.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities to help you grow professionally.
  • A competitive salary and benefits package that rewards your hard work.
  • The satisfaction of making a positive impact on people's lives.
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