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Client Care Coordinator

2 months ago

Tampa, Florida, United States Gracepoint Full time
Job Overview

CARE MANAGER - NETWORK INITIATIVE

Work Schedule: Monday to Friday, 8:00 AM - 4:30 PM or as needed

BENEFITS OFFERED

  • Gracepoint is a non-profit organization participating in the Student Loan Forgiveness Program for Non-Profit/Public Service Employers.
  • Comprehensive Health, Dental, Vision, Disability, Accidental, and 401(k) benefits available within one month of employment.
  • PTO accrual commences on the first day of employment.
  • Employee discount programs.
  • Wellness initiatives and events.

POSITION SUMMARY

The Care Manager for the Network Initiative within the Homeless Program is responsible for providing advocacy, coordination, and continuity of evidence-based care for individuals and families in need. This role involves a collaborative approach to triage, assessment, planning, and communication with community services.

KEY RESPONSIBILITIES:

  • Conduct comprehensive assessments and coordinate community resources tailored to patient needs in accordance with program standards.
  • Ensure timely completion of all clinical and administrative documentation while maintaining high-quality clinical records as per program guidelines.
  • Foster effective communication and maintain collaborative relationships with both internal and external stakeholders.
  • Develop individualized service plans, treatment strategies, and objectives aligned with program requirements.
  • Maintain organized workflow management and efficiency in accordance with program expectations.

QUALIFICATIONS:

  • Bachelor's degree in a Human Services-related field such as Sociology, Psychology, Criminology, Social Work, Behavioral Health, or Mental Health.
  • Proficient in reading, analyzing, and interpreting clinical documentation, procedures, or regulatory guidelines.
  • Skilled in writing reports and documenting clinical activities, with the ability to communicate effectively with managers, patients, service providers, family members, and other stakeholders.

Monday to Friday, 8:00 AM - 4:30 PM
FULL TIME or as needed