Care Manager Coordinator

3 days ago


Tampa, Florida, United States Gracepoint Full time
Job Summary

Gracepoint is seeking a highly skilled Care Manager Dispatcher to join our team. As a key member of our Mobile Response Team, you will provide advocacy, coordination, and continuity of evidence-based care for individuals and families in need.

Key Responsibilities
  • Oversee the Mobile Crisis Referral Line operations, addressing crisis callers, finalizing referrals, and coordinating responses with the Mobile Crisis Response Team.
  • Receive, assess, and prioritize incoming crisis calls, gathering essential information to determine the severity and urgency of each situation.
  • Complete thorough assessments and coordinate community resources based on patient needs.
  • Develop service plans, treatment plans, and/or aftercare plans with clear goals and objectives.
  • Maintain efficient workflow management and organization.
  • Communicate effectively with internal and external resources.
Requirements
  • Bachelor's degree in a Human Services related discipline and at least 1 year of experience in the mental health field.
  • Ability to read, analyze, and interpret clinical records, procedures, or governmental regulations.
  • Ability to write reports and document clinical activities effectively.
Work Environment

High-paced, collaborative team performance with an emphasis on critical thinking and decision-making. Climate-controlled office environments with frequent exposure to clients. Some programs may require traveling within Hillsborough County to facilitate in-home client services or onsite clinical programs.


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