Customer Service Specialist for Energy Solutions

7 days ago

Newark, Ohio, United States The Energy Cooperative Full time
Job Description

The Energy Cooperative is seeking a highly motivated Customer Service Specialist to join our team at our Newark Headquarters Office. This role plays a vital part in ensuring the satisfaction of our members by providing exceptional customer service and support.

About the Job:

  • We are committed to serving our members with safe, high-quality energy services at a reasonable price.
  • You will be responsible for assisting member-consumers with natural gas, propane, and electric service, including questions, complaints, new accounts, transfers, terminations, collections, payments, and payment arrangements.
  • You will greet Cooperative members and the general public in a friendly and courteous manner and direct them to the proper person or department when applicable.

Key Responsibilities:

  1. Support and incorporate the Cooperative's Mission, Vision, and Values in professional behavior and decisions.
  2. Comply with all Cooperative policies, procedures, goals, and objectives and meet attendance and punctuality guidelines.
  3. Assist members with the initial process of setting up new construction accounts for electric, natural gas, and propane.
  4. Responsible for incoming and outgoing mail to headquarters and distribute appropriately.

Requirements:

  • A high school diploma or equivalent is required. Previous experience working with the general public and in a call center is preferred.
  • Must possess excellent telephone and communication skills and be able to consistently provide the highest quality customer service.
  • Must be computer literate and have basic knowledge of Microsoft Office software.

What We Offer:

  • An estimated salary of $45,000 - $60,000 per year, based on location and experience.
  • A competitive benefits package, including medical, dental, and vision insurance, supplemental life insurance programs, disability insurance, flexible spending account (FSA), paid time-off (PTO), paid holidays, traditional 401(k) and Roth 401(k), retirement pension plan, education assistance, and employee assistance program.
  • A dynamic and supportive work environment with opportunities for growth and development.

About The Energy Cooperative:

  • We are a non-profit cooperative, owned and controlled by our members.
  • We serve over 70,000 electric, natural gas, and propane members throughout east-central Ohio.

  • Energy Services Representative

    3 weeks ago

    Newark, Ohio, United States The Energy Cooperative Full time

    Job Summary:We are seeking a highly skilled Energy Services Representative to join our team at The Energy Cooperative. As a key member of our customer support team, you will be responsible for providing exceptional service to our members by resolving their inquiries and issues related to natural gas, propane, and electric services.The ideal candidate will...

  • Customer Service Consultant

    6 days ago

    Newark, Ohio, United States Famous Supply Full time

    We are seeking a highly skilled Customer Service Consultant to join our team at Famous Supply. As a Customer Service Consultant, you will be responsible for providing exceptional customer service and assisting customers with design and product selection for their kitchen and/or bathroom projects.The ideal candidate will have excellent communication skills,...

  • Customer Service Representative

    4 days ago

    Newark, Ohio, United States Park National Bank Full time

    Job Overview">Park National Bank is seeking a Customer Service Representative to join our team. As a key member of our bank, you will provide exceptional customer service, handle daily transactions, and work closely with customers to meet their banking needs.">About the Role">This is a full-time hourly position that requires a minimum of 37.5 hours per week....

  • Child Communication Specialist

    4 days ago

    Newark, Ohio, United States E-Therapy Full time

    About This RoleWe are seeking a skilled Child Communication Specialist to join our team at E-Therapy, a pioneer in the field of special education. In this role, you will play a vital part in delivering top-tier clinical solutions to PreK-12 schools nationwide.Key ResponsibilitiesConduct comprehensive assessments of students' speech, language, and...

  • Behavioral Support Specialist

    6 days ago

    Newark, Ohio, United States Ohio Department of Education Full time

    Job Title: Behavioral Support Specialist"> ">About the Role:">The Ohio Department of Education is seeking a highly skilled Behavioral Support Specialist to join our team. As a key member of our Related Service Team, you will work closely with Board Certified Behavioral Analysts to deliver high-quality behavior analysis services.">About the Job:">This is an...

  • Medical Plasma Specialist

    2 days ago

    Newark, Ohio, United States Freedom Plasma Full time

    OverviewWe are Freedom Plasma, a leading organization in the plasma donation industry. Our team is dedicated to providing exceptional service and ensuring the highest level of safety for our donors. As a Medical Plasma Specialist with us, you will play a crucial role in making a difference in the lives of individuals who rely on plasma donations.About the...

  • Risk Management Professional

    6 days ago

    Newark, Ohio, United States Licking & Knox Goodwill Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Audit & Safety Specialist to join our team at Licking & Knox Goodwill. As an integral part of our organization, you will be responsible for ensuring the highest level of safety and compliance with all relevant regulations and standards.The ideal candidate will have a strong analytical mindset,...

  • Mobile Care Unit Specialist

    4 days ago

    Newark, Ohio, United States Ohio s Hospice Inc Full time

    Job OverviewWe are seeking a dedicated Mobile Care Unit Specialist to join our team at Ohio's Hospice Inc. This role is an excellent opportunity for individuals who are passionate about providing high-quality care and transportation services to patients in need.About the RoleThis position involves providing non-emergent care and transportation to patients in...

  • Critical Care Nurse Specialist

    6 days ago

    Newark, Ohio, United States Host Healthcare Full time

    Host Healthcare is seeking a dedicated Registered Nurse to join our team for a travel nursing opportunity in Ohio. As a critical care nurse specialist, you will have the chance to make a meaningful impact on the lives of patients and their families.About the OpportunityThis 12-hour night shift position offers a competitive salary of approximately $95 per...

  • Vascular Nurse Specialist

    5 days ago

    Newark, Ohio, United States LMHS Full time

    We are seeking a dedicated and compassionate Vascular Nurse Specialist to join our team at Licking Memorial Health Systems. As a vital member of our healthcare team, you will provide exceptional patient care through the nursing process of assessment, planning, implementation, and evaluation.About UsLicking Memorial Health Systems is a leading non-profit...

  • Healthcare Case Manager Specialist

    22 hours ago

    Newark, Ohio, United States Ohio's Hospice Full time

    OverviewOhio's Hospice is a leading healthcare provider dedicated to delivering compassionate care and support to patients and their families. Our team of skilled professionals works collaboratively to ensure that our patients receive the highest quality care, tailored to their unique needs.CompensationThe estimated salary for this position is $65,000 -...

  • Travel Nurse RN Med Surg

    4 weeks ago

    Newark, Ohio, United States Vibra Travels Full time

    Job DetailsVibra Travels is seeking a skilled Travel Nurse RN for a Med Surg / Telemetry position in Newark, Ohio.Specialty: Med Surg / TelemetryDiscipline: RNDuration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelAbout the PositionThis travel nurse RN opportunity involves working as a Med Surg / Telemetry specialist in a hospital...

  • Intensive Care Transition Specialist

    6 days ago

    Newark, Ohio, United States TotalMed Full time

    Job Overview">TotalMed is seeking a highly skilled Registered Nurse to join our team in Newark, Ohio. As an Intensive Care Transition Specialist, you will play a critical role in providing specialized care to patients transitioning from intensive care units to general medical-surgical units.">About the Role">You will be responsible for assessing, monitoring,...

  • Retail Service Merchandiser

    6 days ago

    Newark, Ohio, United States Field Force Merchandising Full time

    Job OverviewField Force Merchandising is seeking part-time retail service merchandisers to maintain greeting card displays on a monthly basis.We offer an estimated salary range of $17 per hour, making this an attractive opportunity for those looking for flexible and rewarding work.Key ResponsibilitiesAs a retail service merchandiser, you will be responsible...

  • Fulfilling Career Opportunities as a Client Service Specialist

    6 days ago

    Newark, Ohio, United States Edward Jones Full time

    About Edward Jones">We are a financial services firm where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

  • Truck Mechanic

    2 days ago

    Newark, Ohio, United States Capital City Leasing Inc Full time

    Capital City Leasing Inc is seeking experienced Truck/Trailer Mechanics to join their team in Newark, OH. As a 100% employee-owned organization, you will have the opportunity to earn free shares of the company and grow your wealth.About the CompanyCCL has been providing individuals, carriers, and owner-operators with leasing and maintenance services for...

  • Network Infrastructure Specialist

    3 weeks ago

    Newark, Ohio, United States Strategic Systems Full time

    Job SummaryWe are seeking a skilled Field Network Technician II to join our team at Strategic Systems. The ideal candidate will have a strong background in IT field support, network infrastructure, and technical services.Key Responsibilities:Provide on-site technical support for clients, including troubleshooting and repairing desktops, laptops, servers, and...

  • Clinical Respiratory Care Specialist

    4 days ago

    Newark, Ohio, United States Stealth Care Staffing Full time

    Stealth Care Staffing is a leading provider of healthcare staffing solutions.">The estimated annual salary for this role in Newark, Ohio is approximately $51,000.

  • Critical Care Nurse

    7 days ago

    Newark, Ohio, United States SSM Select Specialty Hospital - Southeast Ohio Full time

    At SSM Select Specialty Hospital - Southeast Ohio, we are seeking a skilled Critical Care Nurse to join our team as a Long Term Acute Care Specialist. This is a rewarding opportunity for an experienced RN to provide high-quality patient care in a specialized LTAC setting.About the JobThe successful candidate will be responsible for participating in patients'...

  • Senior Care Provider

    2 days ago

    Newark, Ohio, United States Freedom Caregivers Full time

    About Freedom CaregiversAt Freedom Caregivers, we pride ourselves on providing exceptional home care services to seniors in need. With over 10 years of experience, we understand the importance of delivering high-quality care while prioritizing our employees' well-being. Our team is committed to creating a supportive environment where caregivers can thrive...