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Customer Service Representative

1 week ago

Newark, Ohio, United States Park National Bank Full time

Job Overview

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Park National Bank is seeking a Customer Service Representative to join our team. As a key member of our bank, you will provide exceptional customer service, handle daily transactions, and work closely with customers to meet their banking needs.

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About the Role

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This is a full-time hourly position that requires a minimum of 37.5 hours per week. The ideal candidate will have excellent communication skills, be able to multitask, and possess a strong understanding of banking procedures.

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Responsibilities

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  • Provide exceptional customer service, addressing customer inquiries, and resolving issues in a timely and professional manner">
  • Process transactions accurately and efficiently, adhering to bank policies and procedures">
  • Upsell and cross-sell bank products and services to customers, leveraging your knowledge of banking offerings">
  • Maintain confidentiality and adhere to bank regulations, ensuring the security of customer information">
  • Participate in ongoing training and development to enhance your product knowledge and sales skills">
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Requirements

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  • Bachelor's degree or equivalent required; high school diploma or equivalent may be considered for candidates with relevant experience">
  • 1-2 years of cash handling, sales, or customer service experience preferred">
  • Ability to work in a fast-paced environment, remaining calm under pressure and adapting to changing situations">
  • Familiarity with computer software and technology, including basic computer skills and proficiency in Microsoft Office">
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What We Offer

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Park National Bank offers a competitive salary range of $43,000 - $55,000 annually, depending on experience. This estimate is based on industry standards and takes into account the requirements and responsibilities of the role. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.

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Working Conditions

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This position requires working in a branch office setting, interacting with customers, and maintaining a clean and organized workspace. The ideal candidate will be comfortable working in a dynamic environment, handling multiple tasks simultaneously, and maintaining a positive attitude in the face of challenges.

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Salary Estimate

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The estimated salary for this position is between $43,000 - $55,000 annually, based on industry standards and taking into account the requirements and responsibilities of the role.

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Contact Information

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Please note that we do not accept applications via email or phone. To apply, please submit your resume and cover letter through our website.