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Customer Service Representative

2 months ago

Katy, Texas, United States Tropical Smoothie Cafe Full time

About Us: Tropical Smoothie Café is a rapidly growing brand that prioritizes a fun and engaging work environment for our team members.

Job Summary: We are seeking a motivated and enthusiastic Crew Member to join our team. As a Crew Member, you will be responsible for providing exceptional customer service, preparing and serving food and smoothies, and maintaining a clean and welcoming store environment.

Responsibilities:

  • Customer Service: Greet and interact with customers in a friendly and professional manner, ensuring a positive experience in our café.
  • Food Preparation: Prepare and serve food and smoothies to our customers, following our recipes and quality standards.
  • Store Maintenance: Maintain a clean and organized store environment, including the smoothie bar, dining area, and restrooms.
  • Teamwork: Collaborate with other team members to achieve sales goals, manage inventory, and maintain a positive and productive work environment.

Requirements:

  • Physical Demands: Continuous standing and walking throughout the duration of each shift, with occasional bending, lifting, and carrying up to 30 pounds.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Adaptability: Ability to adapt to a fast-paced and dynamic work environment, with a focus on providing exceptional customer service.

Benefits:

  • Paid Training: Comprehensive training program to ensure you have the skills and knowledge needed to succeed in your role.
  • Employee Discounts: Enjoy discounts on our food and smoothies, as well as other perks and benefits.
  • Advancement Opportunities: Opportunities to advance to leadership roles and take on new challenges within the company.