Gift Shop Host

2 weeks ago


Newport, Kentucky, United States Newport Aquarium Full time
Job Title: Gift Shop Host

We are seeking a highly motivated and customer-focused individual to join our team as a Gift Shop Host at Newport Aquarium. As a Gift Shop Host, you will be responsible for providing exceptional customer service, maintaining a positive and welcoming atmosphere, and ensuring a seamless shopping experience for our guests.

Key Responsibilities:
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including restocking shelves and processing transactions.
  • Process sales transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Upsell and promote merchandise, providing guests with recommendations and suggestions to enhance their shopping experience.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
  • Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and special projects.
Requirements:
  • Previous customer service or retail experience preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and team members.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • High school diploma or equivalent required.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • Free admission to Newport Aquarium and other Herschend Enterprises' properties.
  • Discounts on merchandise and food purchases.
  • A fun and dynamic work environment with a team of passionate and dedicated individuals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.


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