Customer Service Representative
1 month ago
Unite Health Share Ministries (UHSM) is a nonprofit, faith-based health sharing ministry that connects members to facilitate medical cost sharing. Our mission is to help Christian families fulfill their purpose to care for one another and positively impact communities.
Job SummaryWe're seeking a top-tier Customer/Member Services Representative to create a successful journey for our clients. This challenging role requires an emphasis on customer centricity, high energy, and a commitment to customer satisfaction and retention.
Key Responsibilities- Respond to member inquiries and complaints in a professional and timely manner.
- Handle escalated calls, resolving complex member issues.
- Research and resolve customer issues across multiple databases.
- Know all aspects of health program benefits, including medical and pharmacy.
- Work in an ACD environment, answering calls and participating in quality assurance.
- Identify and escalate priority issues, reporting to high-level management.
- Complete call reports, logs, and research billing issues.
- Recognize and document trends in internal and external customer calls.
- High School Diploma / GED (or higher).
- 6+ months of Call/Contact Center experience.
- 6+ months of Customer Service experience analyzing and solving customer problems.
- Competitive Hourly.
- Health, Dental, Vision, and 403(b) with company match.
- Opportunity to make a positive impact on the healthcare industry.
- Collaborative and innovative work environment.
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Customer Service Representative
2 weeks ago
Santa Ana, California, United States Staffmark Full timeCustomer Service RepresentativeStaffmark is seeking a highly skilled Customer Service Representative to join our team in Santa Ana, CA. This is a temp-to-hire opportunity with our premier client, offering a chance to develop your skills and advance your career.Job SummaryWe are looking for a customer-focused individual to provide exceptional service to our...
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Customer Service Representative
2 weeks ago
Santa Ana, California, United States RAM Solutions Inc Full timeCustomer Service RepresentativeWe are seeking a dynamic and dedicated Customer Service Representative to join our team at RAM Solutions Inc.Job Summary:As a Customer Service Representative, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex...
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Customer Service Representative
3 weeks ago
Santa Ana, California, United States Staffmark Full timeCustomer Service Representative Job DescriptionStaffmark is seeking a highly skilled Customer Service Representative to join our team in Santa Ana, CA. This is a temp-to-hire opportunity with our premier client, offering a chance to develop your skills and advance your career.Job SummaryWe are looking for a customer-focused individual to provide exceptional...
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Customer Service Representative
2 months ago
Santa Ana, California, United States Culligangreatlakes Full timeCustomer Service RepresentativeJob SummaryCulligan Great Lakes is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our office support team, you will be responsible for providing exceptional customer service, resolving product or service-related issues, and ensuring complete customer...
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Customer Service Representative
3 weeks ago
Santa Ana, California, United States RAM Solutions Inc Full timeCustomer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at RAM Solutions Inc.As a Customer Service Representative, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex...
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Customer Service Representative
4 days ago
Santa Ana, California, United States Evs Full timeWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Evs. As a Customer Service Representative, you will be responsible for supporting the efforts of our marketing campaigns and promotional customer service initiatives.The ideal candidate will have strong interpersonal skills, a great student mentality,...
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Customer Service Representative
2 weeks ago
Santa Ana, California, United States Which Wich Superior Sandwiches Full timeCustomer Service RepresentativeAt Which Wich Superior Sandwiches, we're looking for a Customer Service Representative to join our team. As a key member of our crew, you'll be responsible for providing exceptional customer service, ensuring a positive experience for our guests.Key Responsibilities:Take guest orders and ensure accuracyRecommend menu items and...
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Customer Service Representative
4 weeks ago
Santa Ana, California, United States Orange County CA Full timeAbout the JobWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Clerk Recorder's office in Orange County, CA. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProvide...
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Customer Service Representative
2 weeks ago
Santa Ana, California, United States Public Storage Full time{"title": "Customer Service Representative", "content": "Join Public Storage as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their...
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Customer Service Representative
4 weeks ago
Santa Ana, California, United States RAM Solutions Inc Full timeCustomer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at RAM Solutions Inc.As a Customer Service Representative, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex...
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Customer Service Representative
3 weeks ago
Santa Ana, California, United States RAM Solutions Inc Full timeCustomer Service RepresentativeAt RAM Solutions Inc, we are seeking a dynamic and dedicated Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer support by answering or making calls to assist customers with their needs and queries.You will handle complex situations or escalation calls,...
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Customer Service Representative
4 weeks ago
Santa Ana, California, United States Staffmark Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Staffmark Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries...
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Customer Service Representative
2 weeks ago
Santa Ana, California, United States Clay Lacy Aviation Full timeJob Title: Client Services Representative I or IIJoin Clay Lacy Aviation, a world-renowned private jet service provider, as a Client Services Representative I or II. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring seamless client experiences, and fostering a positive team environment.Key...
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Customer Service Representative
1 month ago
Santa Ana, California, United States Aquafinity Full time{"h1": "Customer Service Representative", "p": "At Aquafinity, we are seeking a highly motivated and experienced Customer Service Representative to join our team in Santa Ana, CA. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, responding to their inquiries, and resolving any issues...
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Customer Service Representative
3 weeks ago
Santa Ana, California, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...
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Customer Service Representative
4 weeks ago
Santa Ana, California, United States RBC Bearings Full timeJob Title: Customer Service RepresentativeRBC Bearings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...
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Customer Service Representative
1 month ago
Santa Ana, California, United States Psacard Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their overall satisfaction with our products and...
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Customer Service Representative
4 days ago
Santa Ana, California, United States Clay Lacy Aviation Full timeJob Title: Customer Service RepresentativeAt Clay Lacy Aviation, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Key...
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Customer Service Representative
3 days ago
Santa Ana, California, United States U-Haul Full timeCustomer Service Representative Job DescriptionU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys. Your responsibilities will include assisting customers...
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Customer Service Representative
1 week ago
Santa Ana, California, United States Planet Fitness Full timeJob SummaryThe Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. Key ResponsibilitiesProvide outstanding customer service by greeting members, prospective members, and guests in a friendly and professional manner.Handle front desk activities,...