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Technical Solutions Architect

2 months ago


Phoenix, Arizona, United States American Express Full time

You Drive Innovation. We Support Your Journey.

At American Express, we believe that with the right support, individuals and organizations can achieve remarkable advancements. Joining our team means becoming part of a diverse global community dedicated to empowering our customers, communities, and one another. Here, you will have the opportunity to grow and develop a career path that is uniquely yours, supported by benefits, programs, and flexibility tailored to your personal and professional needs.

As a member of American Express, your contributions, leadership, and impact will be acknowledged—every colleague has the chance to participate in the company's success. Together, we strive to deliver the best customer experience daily, upholding our commitment to integrity and fostering an environment where everyone feels valued and included.

Join us at American Express and let’s innovate together.

Within our dynamic technology team, you will have the opportunity to design, develop, and implement software that plays a crucial role in our customers' digital experiences. Collaborate with talented engineers in an open, inclusive environment where your input is appreciated, and you have the autonomy to choose the technologies that best address complex challenges. American Express provides numerous opportunities to engage with cutting-edge technologies and encourages you to contribute to the broader engineering community through open-source initiatives. We also recognize the importance of continuous skill enhancement, offering dedicated time for your professional development. Discover your place in technology with us.

The vision of the Chief Technology Officer Organization is to elevate technical excellence, talent, strategy, and standards across our technological landscape. It aims to foster innovation and enhance the technical core of the organization.

About Enterprise Architecture:

Enterprise Architecture is a vital component of the Chief Technology Office at American Express, serving as a key facilitator of the company's technology strategy. The four main pillars of Enterprise Architecture include:

1. Architecture as Code: This pillar manages foundational technologies utilized by engineering teams throughout the organization.

2. Architecture as Design: This pillar encompasses the solution and technical design for transformation initiatives and critical business projects requiring architectural guidance.

3. Governance: This pillar defines technical standards and develops innovative tools to automate controls for compliance assurance.

4. Colleague Enablement: This pillar focuses on colleague development, recognition, training, and outreach across the enterprise.

Key Responsibilities:

Ensure alignment of Technology Platform solutions with the corresponding Platform Blueprint and Company Platform roadmaps; may serve as the Technology Platform Single Point of Contact (SPOC). Concentrate on cross-platform integration to optimize platform capabilities. Ensure that the engineered environment meets specifications regarding business requirements, application design, and infrastructure needs, being accountable for platform integration performance and efficiency. Engage in hands-on solution architecture design and actively participate in design and code reviews to guarantee delivery of desired business outcomes and adherence to enterprise standards. Contribute to both high-level and detailed design of complex subsystems, emphasizing high availability and low latency. Handle technical aspects of software development for assigned applications, including design, prototype development, and coding tasks. Provide input and functional direction for the Technology Platform's API strategy and implementation roadmap. Collaborate with Business and Data Architects to align and integrate their insights into platform solutions. Continuously explore and learn about industry-leading technologies and solutions, building Proof of Concepts (POCs) to experiment with new technologies, databases, and application infrastructure. Mentor and coach engineering resources on solution architecture, offering guidance and support to less experienced colleagues as needed. Interact with business partners and product engineering teams to share and guide architectural practices that may influence business solution delivery. Provide architectural governance, reviewing projects to ensure alignment with architectural and technical strategies by driving Technology Platform to Platform Architecture Review (PAR) approval levels. Ensure accurate asset information is documented and maintained in the appropriate repositories for the assigned portfolio.

Required Qualifications:

8+ years of hands-on programming experience, demonstrating strong architecture, programming, and engineering skills. Proficient in data structures and algorithms, with fluency in programming languages such as Java or Python. Advanced hands-on experience in application solution architecture design and end-to-end software development of complex distributed systems. 4+ years of experience working with high-scale or distributed RDBMS and/or NoSQL platforms (e.g., PostgreSQL, Redshift, BigQuery, Couchbase, MongoDB, Cassandra, HBase, Neo4J, etc.). Experience in building Restful APIs, with a focus on Event Driven and Reactive programming. Proven understanding of relevant supporting architecture domains necessary for aligning and delivering solutions (business, information, application, technical, etc.). Ability to conduct system design reviews to ensure the selection of appropriate technology, efficient resource utilization, and alignment with strategic platform roadmaps. Advanced skills with Open-Source components, frameworks, and complex systems integration. Comprehensive understanding of Service Oriented Architecture design principles, execution patterns, and performance optimization techniques. Excellent interpersonal skills (verbal and written), along with effective consultative and influential leadership abilities. Well-versed in current industry best practices regarding solution delivery disciplines. Strong business insight with the capability to identify key issues and their implications in a broad business context. Strong analytical skills and algorithmic problem-solving capabilities. Knowledge of or experience with Machine Learning is a plus. Familiarity with Docker/Kubernetes and one or more public cloud platforms (AWS, GCP, Azure). Knowledge of or experience in LLMs and Vector Databases is a plus. Understanding of AI concepts, including machine learning, deep learning, natural language processing, computer vision, or reinforcement learning. Bachelor's degree in computer science, engineering, information systems, or a related field required; advanced degree preferred.

We offer a competitive salary range and a comprehensive benefits package that supports the holistic well-being of our colleagues and their families. This includes:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business needs Generous paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our wellness program Career development and training opportunities