Clinical Care Attendant

4 weeks ago


Bettendorf, Iowa, United States UnityPoint Health Full time
Clinical Care Attendant Job Description

UnityPoint Health is seeking a skilled Clinical Care Attendant to join our team. As a Clinical Care Attendant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.

Key Responsibilities:
  • Assist healthcare providers with front office and back office duties, including patient registration, vital sign collection, and clinical procedures.
  • Escort patients to exam suites, complete patient registration, and assist with on-line registration as needed.
  • Obtain patient reviews of systems, measure vital signs, and complete necessary documentation in patient charts.
  • Offer patient convenience items, such as water and blankets, to ensure patient comfort.
  • Follow symptom-initiated protocols and perform labs as ordered or instructed by healthcare providers.
  • Review after-visit summaries and provide instructions to patients as directed by healthcare providers.
  • Call patients back 48-72 hours post-visit to perform mandatory follow-up phone calls.
  • Communicate with patients, healthcare providers, and other staff members in a professional and courteous manner.
Requirements:
  • Graduate of an accredited program for Medical Assistants or LPN/LPN license with associate's degree.
  • Two years' experience in a Family Practice setting, Urgent Care, or related field preferred.
  • Current CMA certification, valid driver's license, and BLS certification required.
Why UnityPoint Health?

At UnityPoint Health, we value our employees and offer a competitive Total Rewards program, including benefits, education assistance, and opportunities for growth and development.

We are committed to creating a diverse, inclusive, and equitable work environment that supports the well-being of our employees and the communities we serve.

Join our team and experience a culture guided by uncompromising values and a commitment to delivering exceptional patient care.



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