Clinical Care Attendant
4 weeks ago
UnityPoint Health is seeking a skilled Clinical Care Attendant to join our team. As a Clinical Care Attendant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.
Key Responsibilities:- Assist healthcare providers with front office and back office duties, including patient registration, vital sign collection, and clinical procedures.
- Escort patients to exam suites, complete patient registration, and assist with on-line registration as needed.
- Obtain patient reviews of systems, measure vital signs, and complete necessary documentation in patient charts.
- Offer patient convenience items, such as water and blankets, to ensure patient comfort.
- Follow symptom-initiated protocols and perform labs as ordered or instructed by healthcare providers.
- Review after-visit summaries and provide instructions to patients as directed by healthcare providers.
- Call patients back 48-72 hours post-visit to perform mandatory follow-up phone calls.
- Communicate with patients, healthcare providers, and other staff members in a professional and courteous manner.
- Graduate of an accredited program for Medical Assistants or LPN/LPN license with associate's degree.
- Two years' experience in a Family Practice setting, Urgent Care, or related field preferred.
- Current CMA certification, valid driver's license, and BLS certification required.
At UnityPoint Health, we value our employees and offer a competitive Total Rewards program, including benefits, education assistance, and opportunities for growth and development.
We are committed to creating a diverse, inclusive, and equitable work environment that supports the well-being of our employees and the communities we serve.
Join our team and experience a culture guided by uncompromising values and a commitment to delivering exceptional patient care.
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